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PHONE NUMBER AVAILABLEEMAIL AVAILABLEDetail-oriented high energy-level guest service focused on providing excellent customer serviceand satisfaction to all. Seeking a position within Guest Experience to continue providing efficient and quality services.ExperienceMar. 2024-PresentAutumn Lake Healthcare @ OakmanorReceptionist3415 Greencastle Road Burtonsville 20866Sept. 2023-Feb. 2024Safeway Albertsons Co.Deli Clerk/Prep Cook2845 Alabama Avenue SE Washington,Dc 20020May 2023 Sept. 2023Culinary Job Training, D.C. Central Kitchen2121 !st street SW Washington,Dc 20054Currently receiving training in knife cuts,fabrication,and prep work as well as cleaning and sanitationWorking With guest experience greeted and welcomed all guests with professional conversation.Receive Serve safe certification and AllertrainLearned the proper et iquette and history of D.C. Central Kitchen to properly answer questions.+Responded to telephone and in-person requests for information, entered reservations, and handled guest requests in a timely manner.Resolved customer service issues and assisted with tours for the Klein Center.September 2020 November 2020Front Desk Patient coordinator, One Care DC1628 Good Hope Road Washington,Dc. 20028 Dexter McCraeGreeted visitors and communicated to assess needs and provide directions.Managed registration desk by answering telephones and greeting incoming patients.Scheduled tests and procedures for patients, including x-rays and lab work.Transmitted medical records and correspondence on behalf of patients and practitioners.Contributed ideas for improving processes.November 2014-February 2021 Federal Bureau of PrisonsCook/Food PrepMemorized menu and dishes and prepared ingredientsMaintained Kitchen cleanliness cleaning as you go and hand washing techniqueshelped a faced paced kitchen run smoothlyMeasured ingredients and cooked foods according to recipes and guidelinesRemoved contaminants from raw food products and utensils with proper cleaning proceduresEducationGED, August 2016 Federal Bureau of Prisons, Alderson WVCertified Nursing Aide/Geriatric Nursing Assistant Washington D.C. June 1995University of District of Columbia Washington D.C.Certified Nursing Aide/Geriatric Nursing AssistantVMT Education Center, Washington D.C. May 1995SkillsNursing SupportHIPPA CompliancePatient CareTraining StaffCommunication SkillsGuest ExperienceExcellent team player |