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| | Click here or scroll down to respond to this candidateCandidate's Name , MHA.Street Address Scott Ave N,Brooklyn Park, MN, Street Address
Mobile phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEObjective:Detail-oriented newly graduated with MHA in leadership with 15+ years experience in healthcare coordinating with clinicians and non-clinicians while resolving complex healthcare issues. Demonstrates strong analytical problem-solving skills to improve patient satisfaction and healthcare services by maintaining compliance regulations and a collaborative work environment.Employment:Polysomnographic Technologist II or RPSGT II at Gillette Childrens Specialty HealthcareJuly 2008-PresentElevated patient satisfaction rates to an impressive 85%, reflecting a dedication to delivering high-quality care and fostering positive experiences for individuals undergoing sleep-related evaluations.Achieved a remarkable 100% accuracy in maintaining health records, demonstrating a commitment to precision and confidentiality in handling patient information.Provided Intercultural Training to fellow Polysomnographic Technologists, promoting an inclusive and productive work environment.Reduced 65% of waitlist time by designing and implementing an advanced process for enhancing efficiency and minimizing delays for individuals seeking services.Attained and maintained a 75% success rate in the provision of PAP masks, pressure desensitization, and effective respiratory therapy for individuals undergoing polysomnograms with PAP titration tests.Sleep Technologist at SleepMed Inc.04/2004-07/2008Oversaw successful project completion by executing detailed action planning on schedule.Utilized Market Assessment skills to analyze competition, predict trends, and shape business strategies.Reached a commendable 65% success rate in the delivery of PAP mask fittings and pressure desensitization during PAP titration procedures, contributing to improved patient outcomes and treatment effectiveness.Created a comprehensive plan focusing on Strategic Goals to streamline operations and enhance productivity in the organization.Education:Madonna University, Michigan (08/1998-05/2005)Bachelor of Science in Interdisciplinary Studies and HealthcareCapella University, Minnesota (01/2022-11/2023)Master of Health Care Administration in Leadership and PolicyHonors, awards, and achievements:Summa cum laude (B.S.), Michigan (05/2005)Summa cum laude (M.H.A.), Minnesota (11/2023)Certificates:Registered Polysomnographic Technologist (RPSGT)04/2009-04/2029Management and Strategy Institute (MSI)02/2024Project Management Essentials Certified (PMEC)02/2024Inclusive Leadership: The Power of Workplace Diversity02/2024Professional Memberships:American College of Healthcare Executives (ACHE) 11/2023 PresentThe National Leadership Society (NSLS) 10/2022 PresentGillette Childrens Specialty Healthcare: Education Support Team 07/2022 PresentGillette Childrens Specialty Healthcare: Change Champion Network 10/2022 10/2023Other Work Experiences:Certified Nursing Assistant (CNA). Westland Convalescent Center (MI, 2004)Nursing Student Mental Health, Medical and Surgical, Labor and Delivery (MI, 2002-2005)Language Spoken:Fluent in English and SwahiliHobbies and Interests:My greatest enjoyment is spending time with my husband and two amazing boys traveling, biking, and playing tennis and basketball. For quite time I have loved reading books of Swahili authors helping to improve the language. |