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Store Manager Field Project Manager Cust...
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Candidate Information
Title Store manager, field project manager, Customer Service, CEO/Foun
Target Location US-AZ-Buckeye
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Experienced and motivated store manager with problem solving, customer service, finance and payroll, inventory control, staffing and training experience. Notably excellent leadership gained from over 17 years of operating at all levels of expertise from stocking, human resources to leading over 450 personnel and managing a $120M (annually) business. UNITED PARCEL SERVICE PERSONAL DELIVERY DRIVER (SEASONAL) OCTOBER 2022 -CURRENT Properly load, organize and stow customers packages to ensure timely, undamaged delivery. Effectively communicate (Verbally/written) with leadership and peers to receive assignments and resolve any delivery issues.WALMART (HOME OFFICE) FIELD PROJECT MANAGER, REALTY EXECUTION DIVISION MARCH Street Address  -MARCH 2020 Developed and directed one or more work streams of cross-functional store planning projects in all formats by ensuring scope of work is completed; organizing project timelines; facilitating meetings involving stakeholder teams to analyze, plan, and implement project initiatives; taking corrective action as necessary to drive project results; communicating project plans to key stakeholders, by directing all levels of associates and vendors on processes and procedures, and advising on the assignment of additional staff to assist in ensuring company and facility goals were met. Directed the implementation of real estate plans for project facilities (for example, remodels, new stores, relocations, new formats, expansions) by identifying plan requirements; collaborating and communicating with other stakeholders about project obstacles, timelines, and alignment with corporate strategies; directing associates in the creation and maintenance of facility design plans (Phasing & Scheduling); and ensuring all design process steps are followed. Developed, executed, and enhanced action plans by providing advice and guidance to others in the application of information and best practices and supporting and aligning efforts to meet customer and business needs. Provided and supported the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. WALMART (OPERATIONS) STORE MANAGER, CO-MGR, ASSISTANT MGR, DEPT MGR & ASSOC. SEPTEMBER 2003 -MARCH 2018 Managed staff of 450+ associates, to include 16+/- salaried members of management. Reviewed customer concerns in order to create strategies to drive business. Scheduled and led weekly store meetings for all employees. Completed profit and loss performance reports. Exceeded sales goals by as much as 46% in a quarter. Continually controlled and reduced expenses by strategic scheduling & accurate inventory of supplies. Analyzed key aspects of the business to evaluate factors driving results and summarized results into presentations. Analyzed budgets, financial reports and projections for accurate reporting of financial standing. Forecasted operating costs for scheduled projects by strategizing with other departments. Trained, coached and mentored staff to ensure smooth adoption of any new programs. Monitored and analyzed sales records and consumer purchasing trends in order to increase sales. Interviewed and worked closely with vendors to acquire and develop desired products. Hired, trained and evaluated personnel to be effective in all departments. Increased profits through effective sales training and troubleshooting profit loss areas. Generated repeat business through exceptional customer service. Created and fine-tuned various dynamic teams for special events such as; Black Friday, Sidewalk Sales, Etc... Store Manager of the Year : 2016 District liaison for community involvement Round Table participant with COO of Walmart Market Ambassador of Health & Safety Tolleson Union High School The Walton Institute Business MGMT OSHA 10-Hour Certification ServSafe Manager Certification

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