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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQualificationsTyping speed Street Address wpmManagerial and supervisory experienceAbility to maintain reserve under arduous conditionsStrong organization skills, eye for detail, excellent prioritization, strong analytical, writing, andresearch skillsConscientious and thoroughHighly motivated to achieve established goalsReputation for excellence and high-quality service to clientsStrong commitment, vision, and leadership qualitiesEffective working alone and as a cooperative team leaderProficient in multiple software programsExperience in Nautilus, LexisNexis, AML, Encompass, SoftProMembershipsToastmasters International Communication and LeadershipDevelopment AssociationSigma Kappa Delta - The English Honor SocietyPsi BetaProfessional ExperienceJanuary 2022-Current-Depository Trust & Clearing Corporation-Senior Corporate and Municipal Underwriting AnalystAssess and prioritize daily assigned workload to ensure accurate and timely completion of work. Review and process new issue eligibility requests for all sub issue types (including but not limited to, corporate/municipal bonds, equity/debt derivatives, preferred/common stocks, ETFs and corporate action issues) as well as all other operational tasks supported by the department.Understand policies, procedures, systems and controls that govern and support the department.Ensure strict adherence to procedures and critical time frames in order to meet departmental benchmarks and processing deadlines.Cross-train with colleagues to build knowledge base for self and the department.Contribute to activities outside the day to day operational processing including audits and other types of initiatives and exercises.Exhibit strong communication and team work skills.Align risk and control processes into day to day responsibilities to monitor and mitigate risk and escalate appropriatelyAug 2020-Jan 2022 J.P. Morgan Chase Auto Collections SpecialistResponsible for collection on past due auto loans. Negotiate and collaborate with clients in a metrics driven environment while navigating through multiple technologies.December 2015-Aug 2020 Best Care Solutions/BCS Repairs Inc. Service ManagerDistribute and manage commercial service tickets in the NE, OK, KS, MO, and IA regions forChipotle Mexican Grill Restaurant along with Belk, Maurices, Dollar General, and Kohl's departmentstores on the East coast. Service tickets range in degree from changing an outlet to refloating back ofhouse kitchen tile floors. All communication is completed through client's database and site alongwith close communication with the facility specialists and managers.June 2015-December 2015 Raymond James Bank Document Analyst (Contract Assignment)Responsible for validating State and Federal regulation guidelines in the approval processof SBL (Security Based Line) credit applications for existing Raymond James clients; toinclude business, trust, and/or individual applicants.Locate and examine loan applications, Trust, Limited Partnership, and Limited LiabilityCompany Agreements, and other required documents/forms for accuracy andcompleteness.Complete and examine background checks on applicants via Bridger Insight XG -LexisNexis regulatory compliance system.Proofread welcome letters and create welcome kits for new clientsDecember 2014-May 2015 Bank of America Collateral Analyst (Contract Assignment)Conducted research to locate mortgage collateral files (original mortgage notes) with custodian,requestor and or internal systems through trained processes and procedures.May 2013-Decebmer 2014 HSBC Loan Servicing Rep IIIResponsible for advanced and specialized loan processing activities.Ensured timely completion and compliance with established internal standards and externalregulations.Default support to include charge-off activities,Specialized activities with ARMs, HELOCs, escrow, usury, taxes/insurance and credit bureauresearch,services released and payment servicing.October 2008-May 2013 Cyprexx Services Sr Preservation CoordinatorProcure services to complete the preservation of foreclosed REO assets.Manage up to 225 properties monthly within strict deadlines with a daily, rapidly-changingenvironment.Communicate with client continuously providing updates and mandatory property information.Communicate with field representatives to manage the initial service, timelines, standards, andexpectations.Interview, evaluate and train field representatives to adhere to Cyprexx quality of service, ethics, andprofessionalism.Make immediate decisions concerning securing and hazardous situations.Evaluate, negotiate, submit and approve service bidsInterview prospective vendors regarding quality and standards.Stay current on laws and statutes regarding personal belongings, code enforcements, andcontinually-changing client requirements.Generate and distribute multiple daily reports for the teamReview and approve team reportsEvaluate, negotiate, and approve team bidsDisseminate emails to corresponding team membersResolve issues received by bank officials and brokersReceive and process team credit memosResearch payment overdue invoices |
