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Candidate Information
Title Restaurant Manager Retail Sales
Target Location US-NY-North Tonawanda
Phone Available with paid plan
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cheferic871970@gmail.Erick com North Hartman Tonawanda, NY PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYOver 30 years of Food & Beverage experience . 25 of it in just multiple Management experiences.WORK HISTORYTeam Restaurant Manager at Panera Bread10/2022 - Current (2 years)Entrusted with all FOH BOH training protocol with all current future breadheads well into furthergrowth.Increased catering retail sales by almost 10 by creative LSM as well as the brand in less than 6months. Instituted policies to hold employee retention trained fellow breadhead management to furthertheir development.Advanced processes in safety, food costs labor with basic mentoring rising current store levels from3 to 1 in less than 6 months. All the while continuing my growth leadership skills learning from currentformer friends coworkers top to bottomRestaurant Manager at Pinstack Entertainment02/2021 - 03/2022 (1 year)Ran full scale restaurant, along with overseeing all entertainment venues. This included all 28 bowlinglanes,all outdoor games over 150 video games as well as bumper cars, rope climbing 2 story lasertag.Extensive catering BOH experience.Manager at Furr s Fresh Buffet07/2019 - 04/2021 (2 years)Promoted to AGM in 2020.Increased Sales by 5 Attending Chamber of Commerce Meetings, LSM with Staff, Military Mondaysand Senior Night.Partnership with Kitchens.com to increase Sales Post Pandemic, Added 2 more Restaurant ConceptsMenus in their kitchen, Zio s Italian Kitchen and Wing and Go Guests would have food delivered via UberEats Door Dash Post Mates andGuests could pick up as well at restaurant.Decreased Food Costs from 40 to 34 through training, proper portioning, controlling inventory,following recipes and spec sheets.Decreased Labor Costs from 29 to 27 through scheduling according to forecast, cross training,hands on management and cutting staff during slow periods. Coached, managed and developed teams through hiring, training, staffing and creating a positive workenvironment.Maintained excellent hospitality, customer service and satisfaction while achieving maximum revenue.Assured high food quality in compliance with brand products.(Reason for looking Furloughed Covid 19 Looking to develop professional experience with a stable andgrowing concept)AGM Training Manager at Corner Bakery05/2015 - 06/2019 (4 years)Annual Sales Volume 2.3 MillionHired as MIT, promoted to Manager and promoted to Assistant General Manager.Assigned to 4 stores with Southlake store recognized as the 1 store in the state store sales.Increased Sales Catering Sales by 5 YOY during tenure by promoting stores and Chamberinvolvement.Reduced Labor Costs from 20 to 17.1 by tight scheduling to forecast and demand on daily basis.Earned Top store labor in state for lowest labor costs in 2018. Decreased Food Costs to 26.2 against goal of 28 by training staff in inventory and portion control.Retained low employee turnover through daily communication with staff and staff buy in.Oversaw all MIT training and store training promoting 9 MIT s into management and 2 shift supervisors.Recognized as Top Managerial Trainer for MIT Franchisees. Led LSM efforts with Chamber involvement in each city assigned and feet on the street marketing.Consistently hit 85 or better annually on guest feedback through proper training.(Reason for leaving Took a leave for mother s passing and deiced to seek another opportunity due tochange in management direction growth opportunity with Furr s) Manager and Promoted to Assistant General Manager at Fat Daddy s 01/2013 - 04/2015 (2 years)Increased sales by 5 YOY via LSM, promotions and four wall execution. Recognized for busiest day in franchise history earning over 47,000. Reduced Labor Costs by 1 by increasing staff and controlling shifts. Maintained Food Costs by portion control and recipe adherence. Responsible for all hiring, training and development of staff. Coordinated LSM to all local businesses via promotions, flyers and specials.(Reason for leavingAccepted growth opportunity with Corner Bakery)Kitchen Manager at Frankie s Sports Bar and Grill01/2011 - 12/2012 (2 years)promoted to FOH Manager and then to Assistant General Manager. Increased Sales by 8 during tenure by promoting drink specials and employee retention practices.Maintained Labor Costs by managing schedule to demand and adjusting as needed.Reduced Food Costs by simplifying menu and training staff on waste and portion control.Directly involved in LSM via business card drops and online marketing with specials.(Reason for leaving Better opportunity with Fat Daddy s) Regional Sales Executive at GLAZER S DISTRIBUTORS01/2000 - 06/2010 (11 years)I sold traveled all over DFW all over outside of DFW. This also included many grocery other chainsacross Texas. I m very adept at building business relationships keeping profits margins in line.EDUCATIONNorth Tonawanda High SchoolGeneral StudiesNorth Tonawanda High SchoolGraduated 1988RegentsErie College (2 tears college Erie Community College Graduated 1990Culinary ArtsSKILLSExcellent Culinary Skills, 20 yearsCatering Management, 12 yearsBoth FOH & BOH Experience, 20 yearsMajor labor & scheduling, 15 yearsLANGUAGESSpanish, AcademicSOCIAL NETWORKSFacebook, https://www.facebook.com/cyndimeilamTwitter, https://www.twitter.com/cyndimeilamLinkedin, https://LINKEDIN LINK AVAILABLEABOUT MEI served in the militaryI have a drivers licenseI have management experience : 025 yearsI have a security clearance

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