Candidate Information Name Available: Register for Free Title Support Specialist Desktop Target Location US-AL-Madison Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

Candidate's Name
Tupelo, MS Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary25+ years of experience in the administration of enterprise class server hardware, infrastructure hardware, and various desktop and server operating systems. Skilled in evaluating current and future technologies and planning to support both short and long-term IT initiatives.SkillsInstallationsProjectsProduction WorkNetwork Hardware and Software MaintenanceWork History11/2018 to 02/2020Network Support SpecialistBancorpSouthDaily maintenance and support of corporate data and voice networks.Managed a large telecom upgrade project in order to get the phone system on the main campus up to date and allow future growth.Managed local vendors assisting in deploying new phones to locations that needed them.Delivered progress reports and final reports to management during the project.12/2017 to 04/2018Senior Desktop Support AnalystAshley Furniture IncorporatedSupported IT operations in relation to systems needed to produce and assemble product in the factory.Managed the night shift portion of the project to deploy desktop, laptop, tablet computers, printers, servers, and network infrastructure as time allowed during production and off hours.Kept management and stakeholders apprised of progress and issues during said projects.11/2015 to 06/2017Technical Support StaffRed MagnetSupported customers either in person, remotely, or on location as the situation demands.Coordinated many projects related to deploying new hardware for the clients.Provided progress reports to customers as requested.11/2012 to 04/2015Level 3 Tech Support Toyota Motor Manufacturing MSSupported production hours regarding monitoring and repairing any IT asset needing it during said production run.Participated in projects such as rolling out iPhones to replace Blackberry devices and assisting Level 1 and 2 support getting Windows 10 rolled out to replace older versions of Windows.Provided progress reports to management so that the projects could be tracked and monitored for cost effectiveness.Education1995Bachelor of Arts: Political ScienceMississippi State University - Starkville, MS1993Itawamba Community College  Fulton, MS