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Click here or scroll down to respond to this candidateCandidate's Name , CSM , CSPO
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Spanaway, WA 98387 Salesforce Profile
Certified Scrum Master | Certified Scrum Product Owner | Agile Project Management | Salesforce Consultant|
Lean Six Sigma | Jira SME
PROFESSIONAL SUMMARY
Agile-focused Certified Scrum Master with a proven track record of successfully driving cross-functional collaboration and project execution in various
industries. Experienced in facilitating sprint reviews, backlog refinement, and planning sessions to optimize team performance and deliver value-driven
solutions. Skilled in leveraging agile methodologies, such as Scrum, to foster transparency, remove impediments, and ensure efficient delivery of high-
quality products.
My proficiency lies in Agile Project Management and Lean Six Sigma methodologies, where I excel in guiding and inspiring teams across various
departments like software development, quality assurance, and software engineering. This enables me to foster a collaborative, cross-functional, and
high-performance culture within organizations.
Well versed in the Software Development Life Cycle.
Experience in the Scrum and Agile framework processes
Strong analytical, problem-solving, and communication skills
Experience in Scrum practices such as Sprint planning, Backlog Refinement, Daily Scrum, Sprint Review, Sprint Retrospective, Velocity, Estimation
Experience with the use of JIRA, Jira Align, Confluence and other Agile tools
Support Product Owner in writing user stories, prioritize Product Backlog Items (PBI)
Facilitate all scrum events and ceremonies
Support team by removing impediments, identify scrum best practices and tools needed
Support product owner by addressing issues, and as well protecting the team from external influence.
Act as a servant leader to ensure the team is functioning.
SKILLS
Team Leadership Customer Service Project Planning Effective Communication Risk Management Project Scheduling Project management
tools & techniques Business Process Analysis Six Sigma Methodology Sprint Planning Meetings Tasking Meetings Retrospectives Project
Planning and Scheduling Technical Competence Excellent verbal and written communication skills Organization and Planning Skills Team
Management Business Strategy Development Decision Making Critical Thinking Software Design Software Requirements Project Tracking &
Reporting Requirements Gathering Process Enhancements Software Development Life Cycle Kanban Confluence Miro Change Management
Time Management Agile Best Practices and Leadership Agile Leadership Scrum Of Scrums Jira Rally Agile Methodologies Cross-team
Collaboration Agile Coaching Servant Leadership Product Backlog Refinement Creative Problem Solving Scrum Framework
Continuous Improvement Project Collaboration Tools Slack MS Office Suite (Excel PowerPoint MS Teams SharePoint Google Docs
PROFESSIONAL EXPERIENCE
Project Manager | Scrum Master Jun '23 - Present
Toyota Motor Corporation
Leading Salesforce implementation projects and applying Agile practices to streamline processes and improve adaptability, ensuring successful
project delivery.
Promoting a culture of transparency, inspection, and adaptation as fundamental principles in project execution to foster a collaborative work
environment.
Organizing and facilitating Scrum events, such as Sprint planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, to ensure effective
team collaboration and progress tracking.
Collaborating closely with Product Owners, stakeholders, and development teams to align project objectives with overarching business goals
ensuring project success.
Proactively identifying and addressing impediments to enhance team productivity and product quality, ensuring project milestones are achieved
efficiently.
Providing guidance, coaching, and necessary resources to empower team members towards goal achievement, fostering a culture of continuous
improvement.
Establishing a learning environment to support team skill enhancement and knowledge development, ensuring the team is equipped with the latest
industry practices.
Utilizing project management tools like JIRA to track progress and maintain transparency in project workflows, enabling efficient project
management.
Ensuring stakeholders have real-time access to project status updates and deliverables, promoting open communication and transparency.
Collaborating with cross-functional teams to optimize workflow processes and enhance product delivery efficiency, ensuring seamless project
execution.
Continuously seeking opportunities for process improvement and implementing changes to drive optimal results, fostering innovation within the
team.
Elearning Program Manager Jan '18 - May '23
Riara Group of Schools
Developed and maintained advanced eLearning modules for the educational sector while coordinating this effort with stakeholders in our Scrum
stand-ups.
Led development in working groups with subject matter experts and contractors to create engaging content by facilitating sprint planning sessions
and ensuring clear task assignments.
Designed and executed quality eLearning courses using various digital tools for educational training and tracked progress through our Kanban board.
Collaborated with subject matter experts to develop and revise courses in line with department procedures while actively seeking and implementing
feedback in our bi-weekly retrospectives.
Prepared instructional materials and provided technical support for eLearning courseware with a focus on continuous improvement and process
optimization.
Created eLearning exams, conducted analysis, and implemented improvements based on feedback to ensure our courses met the highest
pedagogical standards.
Evaluated training course effectiveness and participated in curriculum oversight committees while advocating for the enhancement of our learning
materials.
Established eLearning developer standards and presented information at meetings and workshops to foster a culture of collaboration and knowledge
sharing.
Worked independently while collaborating with a diverse range of stakeholders to identify training needs and incorporated user stories into our
backlog refinement process.
Interfaced with clients, contractors, and personnel at various levels for program enhancement and aligned our sprint goals with organizational
objectives.
Participated in seminars and workshops to enhance knowledge and skills in the educational sector to bring new insights and best practices to our
team.
Identified gaps and contributed to action plans for program improvement by focusing on incremental enhancements in our sprint reviews.
Project Manager- Admissions & Recruitment Aug '07 - Dec '17
Riara Group of Schools
Worked with the Director of Admissions to develop and implement a comprehensive student recruitment plan for the students.
Managed the background check process for new incoming students.
Contributed to developing and implementing a communication plan for prospective students.
Coordinated and assisted in the annual review and update of all marketing and communication materials for the Admissions Office.
Assisted in the set up and implementation of all inter-office training.
Managed and oversaw the development, implementation, and evaluation of recruitment, admissions, enrollment events, and relevant marketing
strategies for training programs.
Provided support for recruitment efforts by assisting the Director of Admissions in various tasks.
Facilitated a work environment that encouraged engagement with those of other cultures or backgrounds.
Remained competent and current through self-directed professional development activities.
Managed the Office of Admissions and Recruitment in the absence of the Director.
CERTIFICATIONS
Six Sigma Yellow Belt Professional
Certified Scrum Master (CSM) from Scrum Alliance
Certified Scrum Product Owner (CSPO) from Scrum Alliance
Agile Project Management from Google/Coursera
Jira Scrum Project from Atlassian / Coursera
Agile with Atlassian Jira
EDUCATION
Post Graduate Diploma in Education: Mathematics and Chemistry Education - Kenyatta University
Bachelor of Science: Chemistry- Moi University
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