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Title Customer Service Store Manager
Target Location US-NY-Latham
Email Available with paid plan
Phone Available with paid plan
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Accomplished Assistant Manager with in-depth experience consistently rising through ranks.Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.Energetic, highly organized and hard working with an outstanding customer service.Has ability to manage boutique and department stores effectively including attendance, merchandising, and housekeeping standards.Analyzes revenue and monitor sales, acts quickly to opportunitiesDevelop and train customer focused workforce, build relationships, utilize skills into sales.Communicate with associates, corporate personal and customers in a clear, concise, understandable manner, and listen attentively to others.Operate all equipment necessary to perform the job including phone systems, cash register, sensor-tag remover, and all other office equipment.Performance Tracking and EvaluationsSales MonitoringStore Manager / Via Roma  Clifton Park, NY / 06.2017  CurrentManaged inventory control, cash control and store opening and closing procedures.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Completed point of sale opening and closing procedures.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Assistant Store Manager / Huffman Koos  Farmingdale, NY / 02.2014  05.2017Maintained positive customer relationships by responding quickly to customer service inquiries.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.EMAIL AVAILABLE PHONE NUMBER AVAILABLE Halfmoon, NY 12065 ProfessionalSummarySkillsWork HistoryStore Manager / Bachrach  Garden City, NY / 01.2012  01.2014Managing and motivating a team to increase sales and ensure efficiencyAnalyzing sales figures and forecasting future salesAnalyzing and interpreting trends to facilitate planningResponding to customer complaints and commentsOrganizing special promotions, displays and eventsPlans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely mannerAttending and chairing meetingsTouring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issuesMaintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingEnsures company standards are metPrioritizes, plans, and adjusts schedules as necessary to maximize sales Store Manager / Mens Warehouse  Manhattan, NY / 01.2010  01.2012Assists Store Manager in responsibility for the storeConsistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needsDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersAssists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandiseUtilizes company tools to diagnose opportunities and develops action plans to improve performanceIdentifies opportunities to drive traffic into the store through community eventsRegularly communicates with Store Manager to discuss strengths, opportunities, and trends in businessAssists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand marketsHelps Store Manager in identifying training needs and providing ongoing training opportunities to the team as neededEnsures all pricing, signage, and displays are correct at all timesReceives regular vendor deliveries and stocks sales floor in a timely manner Store Manager / Johnston & Murphy  Garden City, NY / 01.2005  01 - 2009Increased sales volume significantlyDesigned merchandise presentation strategies and special marketing campaigns, resulting in increasing the store traffic and profitHired and trained sales staffIncreased store inventory and expanded merchandise purchasesResponsibilities included purchasing, merchandising, customer service, and all facets of running a department store.Beirut University CollegeBachelor of BusinessAchieving annual sales goals & targetsSuccessfully directing the sales force to achieve sales goalsExcellent problem-solving abilityReview operational reports and records to ensure adherence to manage payroll budgetsEnsure the proper channels of communication existing between the store and corporate officeConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, visual merchandising, and to convey other necessary information to management staff and associatesMotivate team to perform at a higher level by setting goals and following upConduct regular management meetings to review performance, operations, and employee relation issues, and to discuss strategy with management teamPersonnel management and teambuildingEducationAccomplishmentsAccomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.Energetic, highly organized and hard working with an outstanding customer service.Has ability to manage boutique and department stores effectively including attendance, merchandising, and housekeeping standards.Analyzes revenue and monitor sales, acts quickly to opportunitiesDevelop and train customer focused workforce, build relationships, utilize skills into sales.Communicate with associates, corporate personal and customers in a clear, concise, understandable manner, and listen attentively to others.Operate all equipment necessary to perform the job including phone systems, cash register, sensor-tag remover, and all other office equipment.Performance Tracking and EvaluationsSales MonitoringStore Manager / Via Roma  Clifton Park, NY / 06.2017  CurrentManaged inventory control, cash control and store opening and closing procedures.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Completed point of sale opening and closing procedures.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Assistant Store Manager / Huffman Koos  Farmingdale, NY / 02.2014  05.2017Maintained positive customer relationships by responding quickly to customer service inquiries.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.EMAIL AVAILABLE PHONE NUMBER AVAILABLE Halfmoon, NY 12065 ProfessionalSummarySkillsWork HistoryStore Manager / Bachrach  Garden City, NY / 01.2012  01.2014Managing and motivating a team to increase sales and ensure efficiencyAnalyzing sales figures and forecasting future salesAnalyzing and interpreting trends to facilitate planningResponding to customer complaints and commentsOrganizing special promotions, displays and eventsPlans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely mannerAttending and chairing meetingsTouring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issuesMaintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingEnsures company standards are metPrioritizes, plans, and adjusts schedules as necessary to maximize sales Store Manager / Mens Warehouse  Manhattan, NY / 01.2010  01.2012Assists Store Manager in responsibility for the storeConsistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needsDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersAssists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandiseUtilizes company tools to diagnose opportunities and develops action plans to improve performanceIdentifies opportunities to drive traffic into the store through community eventsRegularly communicates with Store Manager to discuss strengths, opportunities, and trends in businessAssists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand marketsHelps Store Manager in identifying training needs and providing ongoing training opportunities to the team as neededEnsures all pricing, signage, and displays are correct at all timesReceives regular vendor deliveries and stocks sales floor in a timely manner Store Manager / Johnston & Murphy  Garden City, NY / 01.2005  01 - 2009Increased sales volume significantlyDesigned merchandise presentation strategies and special marketing campaigns, resulting in increasing the store traffic and profitHired and trained sales staffIncreased store inventory and expanded merchandise purchasesResponsibilities included purchasing, merchandising, customer service, and all facets of running a department store.Beirut University CollegeBachelor of BusinessAchieving annual sales goals & targetsSuccessfully directing the sales force to achieve sales goalsExcellent problem-solving abilityReview operational reports and records to ensure adherence to manage payroll budgetsEnsure the proper channels of communication existing between the store and corporate officeConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, visual merchandising, and to convey other necessary information to management staff and associatesMotivate team to perform at a higher level by setting goals and following upConduct regular management meetings to review performance, operations, and employee relation issues, and to discuss strategy with management teamPersonnel management and teambuildingEducationAccomplishmentsAccomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.Energetic, highly organized and hard working with an outstanding customer service.Has ability to manage boutique and department stores effectively including attendance, merchandising, and housekeeping standards.Analyzes revenue and monitor sales, acts quickly to opportunitiesDevelop and train customer focused workforce, build relationships, utilize skills into sales.Communicate with associates, corporate personal and customers in a clear, concise, understandable manner, and listen attentively to others.Operate all equipment necessary to perform the job including phone systems, cash register, sensor-tag remover, and all other office equipment.Performance Tracking and EvaluationsSales MonitoringStore Manager / Via Roma  Clifton Park, NY / 06.2017  CurrentManaged inventory control, cash control and store opening and closing procedures.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Completed point of sale opening and closing procedures.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Assistant Store Manager / Huffman Koos  Farmingdale, NY / 02.2014  05.2017Maintained positive customer relationships by responding quickly to customer service inquiries.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.EMAIL AVAILABLE PHONE NUMBER AVAILABLE Halfmoon, NY 12065 ProfessionalSummarySkillsWork HistoryStore Manager / Bachrach  Garden City, NY / 01.2012  01.2014Managing and motivating a team to increase sales and ensure efficiencyAnalyzing sales figures and forecasting future salesAnalyzing and interpreting trends to facilitate planningResponding to customer complaints and commentsOrganizing special promotions, displays and eventsPlans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely mannerAttending and chairing meetingsTouring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issuesMaintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingEnsures company standards are metPrioritizes, plans, and adjusts schedules as necessary to maximize sales Store Manager / Mens Warehouse  Manhattan, NY / 01.2010  01.2012Assists Store Manager in responsibility for the storeConsistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needsDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersAssists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandiseUtilizes company tools to diagnose opportunities and develops action plans to improve performanceIdentifies opportunities to drive traffic into the store through community eventsRegularly communicates with Store Manager to discuss strengths, opportunities, and trends in businessAssists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand marketsHelps Store Manager in identifying training needs and providing ongoing training opportunities to the team as neededEnsures all pricing, signage, and displays are correct at all timesReceives regular vendor deliveries and stocks sales floor in a timely manner Store Manager / Johnston & Murphy  Garden City, NY / 01.2005  01 - 2009Increased sales volume significantlyDesigned merchandise presentation strategies and special marketing campaigns, resulting in increasing the store traffic and profitHired and trained sales staffIncreased store inventory and expanded merchandise purchasesResponsibilities included purchasing, merchandising, customer service, and all facets of running a department store.Beirut University CollegeBachelor of BusinessAchieving annual sales goals & targetsSuccessfully directing the sales force to achieve sales goalsExcellent problem-solving abilityReview operational reports and records to ensure adherence to manage payroll budgetsEnsure the proper channels of communication existing between the store and corporate officeConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, visual merchandising, and to convey other necessary information to management staff and associatesMotivate team to perform at a higher level by setting goals and following upConduct regular management meetings to review performance, operations, and employee relation issues, and to discuss strategy with management teamPersonnel management and teambuildingEducationAccomplishmentsAccomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.Energetic, highly organized and hard working with an outstanding customer service.Has ability to manage boutique and department stores effectively including attendance, merchandising, and housekeeping standards.Analyzes revenue and monitor sales, acts quickly to opportunitiesDevelop and train customer focused workforce, build relationships, utilize skills into sales.Communicate with associates, corporate personal and customers in a clear, concise, understandable manner, and listen attentively to others.Operate all equipment necessary to perform the job including phone systems, cash register, sensor-tag remover, and all other office equipment.Performance Tracking and EvaluationsSales MonitoringStore Manager / Via Roma  Clifton Park, NY / 06.2017  CurrentManaged inventory control, cash control and store opening and closing procedures.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Completed point of sale opening and closing procedures.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Assistant Store Manager / Huffman Koos  Farmingdale, NY / 02.2014  05.2017Maintained positive customer relationships by responding quickly to customer service inquiries.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.EMAIL AVAILABLE PHONE NUMBER AVAILABLE Halfmoon, NY 12065 ProfessionalSummarySkillsWork HistoryStore Manager / Bachrach  Garden City, NY / 01.2012  01.2014Managing and motivating a team to increase sales and ensure efficiencyAnalyzing sales figures and forecasting future salesAnalyzing and interpreting trends to facilitate planningResponding to customer complaints and commentsOrganizing special promotions, displays and eventsPlans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely mannerAttending and chairing meetingsTouring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issuesMaintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingEnsures company standards are metPrioritizes, plans, and adjusts schedules as necessary to maximize sales Store Manager / Mens Warehouse  Manhattan, NY / 01.2010  01.2012Assists Store Manager in responsibility for the storeConsistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needsDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersAssists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandiseUtilizes company tools to diagnose opportunities and develops action plans to improve performanceIdentifies opportunities to drive traffic into the store through community eventsRegularly communicates with Store Manager to discuss strengths, opportunities, and trends in businessAssists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand marketsHelps Store Manager in identifying training needs and providing ongoing training opportunities to the team as neededEnsures all pricing, signage, and displays are correct at all timesReceives regular vendor deliveries and stocks sales floor in a timely manner Store Manager / Johnston & Murphy  Garden City, NY / 01.2005  01 - 2009Increased sales volume significantlyDesigned merchandise presentation strategies and special marketing campaigns, resulting in increasing the store traffic and profitHired and trained sales staffIncreased store inventory and expanded merchandise purchasesResponsibilities included purchasing, merchandising, customer service, and all facets of running a department store.Beirut University CollegeBachelor of BusinessAchieving annual sales goals & targetsSuccessfully directing the sales force to achieve sales goalsExcellent problem-solving abilityReview operational reports and records to ensure adherence to manage payroll budgetsEnsure the proper channels of communication existing between the store and corporate officeConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, visual merchandising, and to convey other necessary information to management staff and associatesMotivate team to perform at a higher level by setting goals and following upConduct regular management meetings to review performance, operations, and employee relation issues, and to discuss strategy with management teamPersonnel management and teambuildingEducationAccomplishments

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