Candidate Information Name Available: Register for Free Title Customer Service Team Leader Target Location US-FL-Naples Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Naples, Fl Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARY.Professional at delivering memorable culinary experiences through gracious hospitality.Motivated worker with decades of experience successfully assisting customers in all types of establishments and all walks of life.Recognized for significantly increasing guest check averagesby promoting appetizers, specialty items and unique wine pairings.Collaborative, thoughtful team leader, always looking out for others.Food handling certified.EXPERIENCE.May 2023 - March 20247th South Craft Cocktail and Food Naples, FlServerHelp walk through the menu with guests, and deliver a quality dinning experience.Demonstrated hospitality and customer service while greeting tables.Explained details for new menu items and daily specials.Entered orders into computer system to coordinate with kitchen staff.accurate orders.Answered customer inquiries about menu items and provided recommendations.March 2022 - May 2023Shula's Steakhouse Naples, FlServer/Bartender/TrainerDetailed knowledge of reservation times, VIP's, and all accommodationsMenu knowledge and wine pairingsBe able to execute proper ring-in timing and coordinate with the kitchen and back waiterDemonstrated hospitality and customer service while greeting tables.October 2019 - March 2020Cooper's Hawk Winery Naples, FlServerBriefly describe the concept that is Cooper's HawkApplied comprehensive knowledge of food and wine pairing'sPrepared beverages and filled food orders for customersIncreased sales significantly by upselling higher-end products tocustomersNoted special patron requests and followed up with kitchen to confirmdeliveryApril 2013 - November 2019Server/Bartender/TrainerBrio Naples, FlWelcome guests with a smileGenerated higher ticket averages by training employees on suggestiveup-selling techniquesMaintained secure cash drawers, promptly resolving discrepancies foraccuracy Organized bar inventory and storage procedures to keep stock withinoptimal levels and meet expected customer demandsHandled simultaneous customer, team and business needs while avoiding unnecessary delays or errorsProvided feedback to trainees on their performance, offering constructive criticism and guidance for improvement..EDUCATION.September 2010Digital Arts - Graphic DesignStetson University, Deland FloridaSeptember 2006Lorenzo Walker Institute of Technology, NaplesSeptember 2006Barrion Collier High School, Naples.REFERENCES.Vince Russel: Previous Employer PHONE NUMBER AVAILABLEBrian Wells: Previous Employer PHONE NUMBER AVAILABLEKyle Campbell: Previous Coworker PHONE NUMBER AVAILABLE.