| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
McKinney, TexasPHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryDedicated and result-oriented professional with a strong track record of delivering exceptional work in customer service and remote environments. A proven self-starter who thrives on taking initiative and exceeding expectations. Known for a positive and approachable demeanor, fostering collaborative relationships with colleagues and clients alike. Meticulous attention to detail and unwavering commitment to deadlines. Adaptable and resourceful problem solver, adept at seamlessly navigating diverse tasks and technologies. Eager to bring an enthusiastic work ethic and a passion for providing outstanding service to a dynamic team.ExperienceServer- Chop Shop Sports GarageFeb 2023-CurrentInteracting with customers courteouslyAddress their needs and ensure a positive dining experienceHandling customer complaints and resolving issues in a professional and empathetic mannerEffectively communicate with colleagues, kitchen staff, and management to ensure smooth serviceAssisting colleagues during busy periods and support each other to ensure customer satisfactionMultitasking such as: taking orders, serving food, clearing tables, and processing payments, efficientlyAdhering to proper food handling, sanitation, and safety guidelines to prevent cross-contamination and ensure customer safetyManaging several tables and customer requests simultaneously while maintaining a high level of serviceBartender- Bar LouieJun 2022- Feb 2023Interacting with customers courteouslyAddress their needs and ensure a positive dining experienceHandling customer complaints and resolving issues in a professional and empathetic mannerEffectively communicate with colleagues, kitchen staff, and management to ensure smooth serviceAdhering to proper food handling, sanitation, and safety guidelines to prevent cross-contamination and ensure customer safetyCustomer Service Representative, Hybrid- Culture Wash and DetailingApr 2020-CurrentDetermining staffing needsScreen resumesSchedule client service requestOrganize meetingsImplementing and maintaining procedures/office administrative systemsInstall Desk Agent, Remote- FujitsuJan 2019 - June 2021Managed fifteen major customer accounts efficiently and effectively. Trained new employees on processes. Successfully scheduled Service requests for technicians to complete installs and de-installs for clients. Confirmed technician appointments and followed up with clients to ensure satisfactionCall Center Representative, Hybrid- FujitsuMar 2018 Jan 2019Answered customer calls and emails regarding appointments and concerns. Handled escalations regarding complaints. Managed customer accounts, adjusted discrepancies, trained new employees on processes, confirmed technician appointments, and followed up with clients to ensure satisfactionReceptionist- Texas Womans UniversityJune 2016 Mar 2018Maintained the front office, answered phones, managed Professor calendars for meetings and PTO, maintained detailed records of students attending the university, assisted in event planning such as Orientation and student affairsEducationEastfield College- Mesquite, Texas2016-2018Dr. Ralph H. Poteet High School- Mesquite, Texas2011-2015 |
