Candidate Information Title United States Customer Service Target Location US-FL-Lakeland Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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PROFESSIONAL SUMMARYI&#Street Address ;m passionate about promoting lasting customer satisfaction bydelivering quality service and unparalleled support. I'm proficient in customer service best practices and related options. Well-qualified in handling complex customer issues and promoting positive experiences. I'm efficiency-driven and organised with team- orientated mentality and dedication to customer satisfaction, business goals and sales excellence.WORK HISTORYICU Patient Care Assistant, 01/2024 - CurrentLakeland Regional Hospital, Lakland, United States Retail Sales Associate, 10/2021 - 09/2023Nike, Orlando, United StatesGym Receptionist, 08/2020 - 10/2021Just Move Athletic Club, Winter haven, United States Call Center Agent, 03/2019 - 08/2020Primo Water, Lakeland, United StatesWinter Haven, United States33881PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSBLAKE LIGHTSEYCharted daily observations, mobility activity and eating percentages to aid continued client assessment.Worked professionally with caregiving teams and hospital departments to maintain continuity of care.Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.Enhanced customer experience through all communication channels through professionalism and product knowledge.Maintained display and organisation of department based on visual merchandising guidelines.Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.Created positive entrance and departure for visitors through warm, enthusiastic greeting.Promoted and sold membership add-on services, generating in additional revenue. Delivered front of house duties with warm and professional manner. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. CPR Certified Certified Personal Trainer Licsenced Nutritionist Customer Service Experience Critical ThinkingLifeguard, 03/2016 - 12/2018LEGOLAND Florida, Winyer Haven, United StatesEDUCATIONCNA, Nursing, 12/2023 - 12/2023Integra Health Nursing Prep Institute - LakelandDiploma, General Education, 08/2015 - 03/2019Winter Haven Senior High - Winter HavenMaintained call centre efficiencies, ensuring clear, effective communication with all departments.Used outstanding problem-solving and communication skills to appease dissatisfied customers.Performed successful pool rescues, remaining calm and effective under pressure.Observed swimmers attentively, quickly responding to risks and concerns.Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.