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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective to find a new and rewarding position that I can apply my past experiences to face a new challenge.Accounts Recievible,Data Entry, Senior Tax examiner at a national real estate tax service with excellent job skills and computer skills. With experience working in the office and on the road I am able to organize and complete my work with minimal supervision. I have received many awards and commendations for my work quality. I have also trained new hires and been chosen to train my co- workers on a new computer programs. I am looking for a career change at a company I can grow with and contribute my skills to. I work very well with others and have the ability to help others meet there potential as well as growing my knowledge base to help the company succeed. 10+ years of customer service Excellent written and verbal communication skills, with an eye for detail Extremely productive in a high volume, high stress, environment Proficient in the use of Microsoft Office, excel, Word Highly productive in the use of Office Professional Programs Self starter with a can do attitudeWork ExperienceA/P & A/R SpecialistVetCor - Tampa, FLSeptember 2023 to January 2024Handled all incoming and outgoing bills and invoices company wide, assisted in Cash flow projections, collections on past due accounts. Cash handling and in house bank deposits. Making Vendor connections. Interactions with insurance carriers to get funds for jobs. Rental Lot Attendent @Tampa International AirportAvis-Budget GroupAugust 2022 to May 2023l would inventory our cars at our airport lots, enter vehicle status and other information in a mobile handheld device, checking that our cars are ready for our customers to rent and assist customers as needed, all with excellent customer service.Assistant Manger CashierFamily DollarMay 2018 to June 2019Opened/ Closed storeDrooped off Bank depositsInventory controlSchedule employeesHiring employeesEntering payroll / deposits slips in company computer. Accounts ReceivablePest Bear Pest ControlMarch 2009 to April 2012Posted Tech's complete route in the company system 3/2010-06/2011 Data Entry/ Accounts Reciecible,BillingPest Bear Pest Control - Tampa, FLMarch 2009 to April 201211/2011-4/10/2012All Data Entry positions were all in the same office. I have listed all of the job duties I have handled at most recent job. I was moved around not due to work performance just put where I was needed at the time. Work independently on special projects such as missing bills reports as well as customer service requests. Utilization of specialty company software to research clients accounts, as well as Microsoft Word, Excel, and Windows.Train new hires to the company on software and procedures. Quality check the work of others. Team leader coordinating work flow for in-house employees Work error reports and help co-workers improve their job skills through additional training Managed customer services requests to provide Billings and Payment information for internal customers. Setting up New Clients in the systemHandled Multi-lines phone system, with switchboard Customer Service RepresentativeManaged Data Entry officeScheduled AppointmentsEntered updated customer information in computer (ie.misspelled names QA) Managed cash transactions, Bank DepositEntered daily mail of Checks into our internal system Money Deposited (via in-house check scannerSet Daily Goal for Money Deposited (via in-house check scanner) Approx.: $30,000 min.a day Acquired more than my goal on numerous occasionsPlaced all Staples Orders Company wide (11 Branches) once a month Managed the Data Entry and Collections for (4-6 monthly briefly,) Prepared and organized work orders. For Posting in our system. Noted ever account with any concerns tech or customer notice.. Making the work schedule for each employee at time of hire Invoice ordering and inventory control. ( work order tickets company wide) Handling Inbound and Outbound Billings related concerns. Dispatch technicians in the field to there next job. Calling customer to verify they are home and give them ETA of the tech arrival time Utilized Microsoft Word and Excel.Handled Account transactions A/P and A/RKept books on Purchase orders and Sub-contractors orders in Quick book Handled all (bad debt) Delinquent account and Sent to 3rd party collections- via upload to Transworlds SystemsHandled the Pay Pal accountImported and Export customer statements (via upload to Data Bill 3rd party billing company) using txt and csv files and zip files as wellCreated Pdf Files using imported file or created my own files Tax Searcher/ Property InvestigatorFidelity National Financial - Pasadena, CAJuly 2002 to October 2008 Obtain property identification numbers for both escrow and non-escrow loans Map legal descriptions Obtain tax amount and figure discounts or penalties as appropriate Travel to various state during tax cycles as well as assisting other offices around the nation. Work independently on special projects such as missing bills and invalid parcel reports as well as customer service requests Working with county tax authorities to obtain property tax information Proficient in software used to research property tax information and legal descriptions as well as Windows, Excel, Word and Outlook Utilization of specialty company software to research tax information, as well as Microsoft Word, Excel, and Windows. Train new hires to the company on software and procedures. Teaching co-workers to map out properties to obtain the correct account numbers. Quality check the work of others. Team leader coordinating work flow for both in-house and virtual associates Work error reports and help co-workers improve their job skills through additional training Managed customer services requests to provide parcel/tax information for internal customers. Setting up New Clients in the system Handling Inbound and Outbound Sales CallsFront Office Manager /Customer Service Representative Midas International - Tampa, FLApril 2001 to April 2002Answered multi-line phones systemChecked in customers for auto repair.Cashed out work ordersCashierOpen and close shopPayroll for shop of 5 employeesOrdered shop suppliesInventory AuditHandled Fleet AccountSalesOrdering partsSecretary for CEO TelemarketingA-Able Appliance and Air ConditioningOctober 1996 to April 2001Pulled permits for tri-county area for a/c installation ( Hillsborough, Pinellas, Pasco)DispatchAnswered multi-line phonesCustomer ServiceWrote up work orders for repairs to dispatch technicians Ran credit ApplicationsPayroll for subcontractorsWeekly depositsReceptionistPest Bear Inc.Skills Customer service Bookkeeping Accounting Office managementAssessmentsBookkeeping CompletedJune 2023Calculating and determining the accuracy of financial data Full results: CompletedSpreadsheets with Microsoft Excel CompletedJune 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: CompletedOffice manager CompletedJune 2023Scheduling and budgetingFull results: CompletedCustomer focus & orientation ProficientJune 2023Responding to customer situations with sensitivity Full results: ProficientFront desk agent (hotel) ProficientJune 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientAttention to detail ProficientJune 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability ProficientJune 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientData entry: Attention to detail ProficientJune 2023Maintaining data integrity by detecting errorsFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
