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EDUCATIONSHORELINE COMMUNITYCOLLEGE: CONCENTRATIONS OF AUDIO ENGINEERING; SEATTLE, WA; CONCENTRATION ON NETWORKING, MARKETING CAMPAIGNS MUSIC LAW, LIVE EVENT PREFORMANCES.SUMMARY OF QUALIFICATIONSDetailed and performance driven with 10+ years of experience in Customer service, and client satisfaction. Proven track record of meeting company deadlines, satisfying customer needs, and building vendor relationships. Focused on safety, organization, and meeting goals, at the highest level of quality. Encourage group problem solving. Lead by example and encourage companywide, and team communication to find creative Solutions.ADDITIONAL SKILLSCommunicationsLeadershipPhysical strength and EnduranceBuilding and engineering KnowledgeStrong reading and Math Skillsmemory/attention to detailTrainingWillingness to LearnStrong analytical and problem solvingGreat with TechnologyMS OfficeQuality AssuranceKaizen ProcessesProject OrganizationEXPERIENCESenior MoverThumbs UP Moving Labor Aug 2023  PresentEfficiently and safely transport household goods and furniture between locations.Collaborate with team members to plan and execute moves, demonstrating effective communication and coordination skillsMaintain a high level of customer service and satisfaction through careful handling of belongings and exceptional service deliveryMaintain high level of physical fitness and stamina to handle demands of lifting and transporting heavy itemsPrioritize attention to detail in organizing, protecting and documenting inventory for accurate trackingUphold professional conduct, and integrity while fostering a customer friendly environmentAccurately track job length and cost to customers, management and customer service representativeField Technician 1Crane Payments Innovation Aug 2022  Sep 2022Created and Maintained Client relationships through Attending daily service callsEncouraged to drive sales through new or extended service contractsTravel by vehicle daily to client sitesReplace, upgrade, and preform preventative maintenance to company equipmentAddress all customer service request within the specified contract response timeDocumented all extended periods of serviceRegularly communicated and worked with branch employees, technicians, and managers to to satisfy the clients needsMaintained vehicle stock and inventoryPrioritized cleanliness upkeep of all company assets including tablet, cell phone, and issued vehicleRecord all corrective actions made for all service callsUpon completion of calls, requested customers sign acknowledging service was made, followed by optional survey highlighting their overall customer service experienceGENERAL CONTRACTORJHB LTD Jan 2014 - 2020Accomplish daily work assignments and goals as directed by supervisor or Foreman.Utilize plans and blueprints for day-to-day tasks.Job entails lifting various tools and equipment, bending, twisting, walking, and reaching for assembly of higher objects.Use of solvents lubricants and plastics is also required along with the proper safety equipment for the face, hands and ears.Lighting, and residential low voltage electrical installation.Follow Low voltage wiring mapping blueprints.Daily tasks include set up of tools per instructions.Use of Drills, Drill bits, clamps, fasteners, shims, and lifts are required.When the job consists of painting various sealants, primers, adhesives, stains, and special finishes are also required.Tasked with locating work area or job site and determining what parts and or materials are needed to complete all tasks given by supervisor or on instructions.If parts or materials are not pre ordered or picked up, they must be ordered per measurements and picked up and transported to the job site.SPIRATION  ASSEMBLER/QUALITY ASSURANCELab Support Jan 2013 - Jan 2014Assembled, Inspected and tested medical catheter devices in a highly organized and regulated environment.Responsible for ensuring the quality of products.Visually inspected, verified, and checked all assemblies for visible defects and size restrictions.Recorded all data and information accurately on to controlled systems and documents.Used small hand tools, calipers, measurement equipment, microscopes, and test fixtures in the assembly and inspection stages.Cleaned, stripped, and chemically treated catheter tubes and medical syringes before being sealed and packaged.Communicated with supervisors and engineers to resolve process issues and suggest any changes or improvements.CONTRACTOR, APPRENTICE CONTRACTORDavis Construction Jan 2012 - Jan 2013Remodeled, and renovated various private and commercial homes.Responsible for carrying out daily itineraries, safely, and on time.Read blue prints, took measurements, and made precise cuts for installation.Used various hand tools, and lifted weight up to 100 pounds.Communicated with other contractors and the site supervisor for improvements or suggestions.MATERIAL HANDLERAdecco/Philips Healthcare Jan 2010 - Jan 2012Provided production support for the assembly of medical devices.Received and documented incoming material for transport to the proper stock location.Responsible for the on-time delivery of materials to the correct assembly area.Filled and checked off specific material orders for the customer.Inspected all material for malfunctions before delivery.Responsible for finding and implementing improvements to reduce the amount of material travel time to the customer.Communicated with team lead and supervisor for any suggestions or improvements Preferred Skills & Experience.2years electronic Experience.2years machine maintenance Experience - Customer Service, Support & Satisfaction - Promptly follow oral/written instructions - Proficient in MS Office & technology -Inventory and Data Entry.REFERENCESReferences available upon request.EMAIL AVAILABLEPHONE NUMBER AVAILABLE7632 150th Pl NWStanwood, WA 98292EDUCATIONSHORELINE COMMUNITY COLLEGEShoreline, WAAudio Engineering (2015)Continuing education in all areasKAMIAK HIGH SCHOOLMukilteo, WACompleted coursework towards General studiesHigh School Diploma (2010)TOOLSMicroscopesMicrometersDrillsHand ToolsPower ToolsElectrical testersWire cuttersVarious types of GagesSandblastersClamps/TongsBox CuttersLattersPallet JackSandersSaws.SPENCER KIENHOLZ