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Street Address apt 5APHONE NUMBER AVAILABLE EMAIL AVAILABLETitle: Food Service & Customer Service Professional. Well-qualified customer service professional with leadership skills, experienced in working in fast-paced settings. Consistently promoted to higher levels of responsibility through exceptional work performance.Experience:Shake ShackManhattan NY BPC Cashier Hot side GrillPromoted at 3 months to crew trainerApplebees Bar And GrillManhattan New York 2016 -2019 ServerMacysManhattan NY Seasonal Retail Work 2019- 2021Universal Survey CenterManhattan New York 2013-2016 Call centerPopeye's Chicken & Biscuit Bronx, NY2010 to 2013 Crew Manager Trained workers in food preparation, and in service, sanitation, and safety procedures. Complied and balanced cash receipts at the end of shift. Performed various financial activities, such as cash handling, deposit preparation, and payroll. Supervised kitchen and dining area cleaning activities. Estimated ingredients and supplies required to prepare signature recipes. Managed inventory. Purchasing: supplies and equipment to ensure quality and timely delivery of services. Observed and evaluated staff and work procedures to ensure quality standards and servicesBBQ's New York, NY2009 to 2010 Food Server Examined trays to ensure that they contained required items Verified age requirements for purchase of alcohol and proper expediting. Monitored food distribution, ensuring that meals are delivered to the correct recipients Took food orders and relayed orders to kitchens or servicing counters so they can be filledSupermarket Brooklyn, NY2007 to 2008 Key Food Supermarket Supervisor2001 to 2007 Cashier Received payment by cash, check, credit cards, vouchers, or automatic debits Issued receipts, refunds, credits, or change due to customers Customer service troubleshooting. Greeted customers entering establishment. Purchasing: completed necessary inventory to keep the establishment functioning smoothly.Education: Bronx Leadership Academy Bronx, NY High School Diploma Lincoln Culinary Institute Shelton, CT LCI Graduate Skills: Knowledge of food handling and POS systems; proficient knowledge of Microsoft Office SuiteCertification:Food Handlers |