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Click here or scroll down to respond to this candidate GEE TA VE RMA
| Eikhart, IN | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
OBJECTIVE
Dedicated and results-oriented Nail Salon Technician and Manager with over 10
years of experience in managing nail salons. Currently leveraging skills in
customer service, team leadership, and problem-solving at Walmart.
EXPERIENCE
Walmart - Customer Service Manager
Eikhart Feb 2022 - Current
Resolve customer issues promptly and effectively, maintaining high levels of customer
satisfaction.
Collaborate with cross-functional teams to implement process improvements, resulting in
increased efficiency.
Conduct training sessions for new hires, focusing on customer service principles and
company policies
Nail Salon Manager & Technician
Ruby Salon|New York Jan 2016 Jan 2022
Successfully managed daily operations of the nail salon, overseeing a team of professionals.
Implemented marketing strategies to attract new clients and retain existing ones, resulting in
a 20% increase in customer base.
Maintained inventory control, ensuring the availability of necessary products and minimizing
waste.
Provided exceptional customer service, addressing client needs and concerns in a timely and
satisfactory manner.
Managed financial aspects of the business, including budgeting, forecasting, and expense
control.
EDUCATION
Master of Business Administration (MBA)
Kurukshetra University, India Apr 2010
Bachelor of Arts in Education
Kurukshetra University, India
SKILLS
Customer Service, Team Leadership, Problem Solving, Sales and Marketing
Inventory Management, Process Improvement, Training and Development
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