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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service AdvocateNew Port Richey, Fl Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEI am a result driven and dedicated professional looking to obtain a remote position where I can use my exceptional customer service, interpersonal and problem-solving skills to help customers achieve their goalsBusiness Owner/DesignerChaepN-ized New Port Richey, FlApril 2021- Current Marketing Painting,sanding,repairing chairs Refurbish and design chairs Furniture ReupholsteryCustomer Service RepresentativeUber Drivers, Uber Eats - Tampa, FLMay 2020 to February 2024 Verified and picked up food orders from restaurants while I provided all utensils, condiments, napkins etc. Delivered to homes, businesses, corporate events, vacation homes, restaurants, schools, hotels etc. 100% Success Rate and kept 5 Star Platinum Driver StatusClient Services ManagerSuncoast Introductions LLC. - Largo, FLJanuary 2019 to March 2020 Advocated for clients and cultivated ongoing matchmaker/client relationships to better assist in personalizing matches Follow up, coaching, analyzing metrics,and data entry Optimized profiles,updated pictures as well as client's social media pages Tracked daily, weekly, monthly match quotas in database for areas including 6 different cities but primarily in the Boca Raton, Florida area Matched several long-term happy marriagesCustomer Service RepresentativeSt Pete/Clearwater Airport - Clearwater, FLMay 2018 to January 2019 Ticketing counter- assisted customers with purchasing, printing, reprinting tickets for flight Front Counter- issued boarding passes, rescheduled flights, weighed luggage Assigned pets protocols before boarding and onboarding Collected wheelchairs/ transported passengers to and from the planes for their flights Pax security/gates, doors, and tsa doors,ramp/pad set upCustomer Service RepresentativeSoutheast Energy Consultants - Palm Harbor, FLMarch 2017 to May 2018 Aided customers in reducing their energy bills choosing /switching their energy supplier Informed customers of their deregulation rights and enrolled them with new energy suppliers for their electricityData EntryCustomer Service Manager/SupervisorNuView Marketing - Largo, FLFebruary 2016 to March 2017 Supervised and trained team of approximately 15- 20 people Piloted a new energy supplier who became a top supplier of the company within one month's time Provided quality assurance monitoring,coaching and took corrective action when necessary Conducted daily morning meetings, motivated, encouraged, and ran spiffs for team members.Responsible for positive moral of each team member while keeping team cohesion daily Responsible for individuals meeting their weekly goals as well as improving their individual percentages and paychecksIntake Specialist/Member RelationsMatrix Medical Network - Clearwater, FLAugust 2014 to January 2016 Verified insurance members information and benefits Informed seniors about resources through their insurance plan Scheduled home health visits with nurses and verified patient's appointments Input patients information when home health visits were completed Data entry while handling 60 to150 calls per dayAmerican Intercontinental University Online- School was closed-08/2009-01/2010Major: Business Minor: DesignIADT- International Academy of Art Design and Technology -Business closed 06/2005 - 08/2006Major: Advertising /Business Minor: DesignExceptional customer service skills Problem-solving skills Organizational skills Analytical skills Empathetic Adaptability Data entry Ability to type 45+ WPM Time management skills Medical scheduling Interpersonal skills |
