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Marketing Coordinator Resume Annapolis, ...
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Title Marketing Coordinator
Target Location US-MD-annapolis
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 ExperienceHERITAGE HARBOUR COMMUNITY ASSOCIATION   annapolis, MD._________________________________________________________________________________administration & marketing coordinatorStreet Address    2024Administration & Marketing Coordinator: File & respond promptly to homeowner and vendor inquiries via phone, email, work order, letter and in person. Assist with websites, portals, etc. Assist with addressing emergency requests as necessary. Prepare Monthly Newsletter for Community, flyers, and other various documents to inform Homeowners of maintenance services, or projects, activities, meetings, etc. Update notes within Homeowner accounts in C3, or all conversations/correspondence with Homeowners. Prepare Agendas, update management reports, and compile documents and copies for Board meeting packages. Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all Homeowners and arrange bulk mailing of same within the time frames set by state statue or governing documents. Assist in monitoring corporate an client delinquency rates and collections process for account portfolio. Maintain property, and unit files. Assist in processing new homeowner packets, issuing of key fobs, pool passes and processing access keys, preparing homeowner CC&R violation letters, and communicate results of hearings to Homeowners within timeframes set. Assist with ARB application processing. Review invoices, prepare payable vouchers, obtain approvals. Communicate, collaborate, and coordinate with the community manager, homeowners, members of the board, vendors, and maintenance. Run, and arrange District Elections. Collect, organize, and create monthly newsletter with vendors, and distributors. Maintain, update, and manage Community Webpage. Collect and track Vendor payments, distribute invoices, maintain payments via QuickBooks.
SERVPRO OF WASHINGTON DC   LANHAM, MD._________________________________________________________________________________CONSTRUCTION COORDINATOR2023Construction Coordinator: File Responsible for ensuring all administrative processes and duties assigned, and specific to construction jobs are taking place in a timely manner. Providing supportive documentation to Project Managers to ensure that jobs are completed in a timely thorough and optimized manner so as to best present our Team and the work completed by the construction team. Auditing job files, ensuring Corporate-dispatched jobs meet requirements, ordering necessary supplies for active jobs, sending work orders, and creating documents to assist in project set up or management as necessary. Monitoring WIP Dashboards, reviewing WorkCenter for any jobs that have moved into Final Review or Final Walk through. Perform Audit functions on the job files, to ensure completeness and compliance. Review APA Monitor and Job Audit File section of WorkCenter to ensure that Corporate-dispatched construction jobs are meeting upload criteria in a timely fashion. Have consistent communication with Construction Team, to ensure timely uploads or extensions occur to prevent Red Light statuses. RAPA Uploads, ensure RAPA Guidelines are followed for all uploads and completed in a timely manner. Creating Project Management Packets to assist the Project Managers in Job Preparation and maintenance. Send out work orders via WorkCenter to various subcontractors. Assist in placing standard, or special orders by matching appropriate contents or materials needed for jobs. Plan out future orders, based on need. Arrange, Coordinate, and Manage Weekly Construction Team Meetings. Maintain weekly work order audits, verify the status and budget of all work orders. Collect payments from Insurance, and Non-Insured Clients. Work closely with Adjusters on Insurance work done. Maintain QuickBooks accounts for departments jobs. Daily spreadsheets to share information on clients  jobs.
LAW OFFICE OF BIODUN BAKARE, llc.   GLEN BURNIE, MD._________________________________________________________________________________PARALEGAL, OFFICE MANAGER
2023Paralegal: File legal documents, assist with prep and filing pleadings, take notes during confidential client meetings & interviews, Legal file digitization, time management, Microsoft office suite, assist with research for Personal Injury lawsuits, contact insurance for most correspondence with cases, draft all letters for cases, file Immigration forms for clients, track Immigration cases status via spreadsheet, fill out and file court documents, client interviews, interrogatories, client questionnaires, notarize legal documents, draft cover letters, fax covers, and letters for all correspondence through the Law Office.
Office Manager: Organize office functions, create a lucrative filing system for Client files, handle all Clients scheduling, Phone calls, Order & stock office supplies, cleaning supplies, keep mailing supplies in stock, Design & create all office Templates, integrate new and Innovative systems to make office run more efficiently.
Dunne wright services, llc.   brooklyn, MD._________________________________________________________________________________administrative coordinator; service department coordinator2022Lead Maintenance/Service Coordinator: Answer service & maintenance calls & obtain as much information. Enter information onto Excel Spreadsheet Maintenance Reporting log, & Active Maintenance Schedule & enter all notes in Property Boss ensure proper tracking for Property Owners, and records. Processing of previous days  Maintenance Invoices, Check names, dates, job status (incomplete, complete, or other) to make sure all is correct. Check GPS Tracking of Vehicles/Drivers, Dispatch & Route Technicians to Service/maintenance calls, Process Invoices for billing, & Weekly payroll. Organize office functions, paperwork, etc. Assign/Route 1st call Services for Technicians next day job run. Collect & Provide Credit Card information for payment of Rent, and utility bills.
raine & sons, llc.   hyattsville, MD._________________________________________________________________________________lead service coordinator; lead dispatch; lead administrative coordinator2022Lead Service Coordinator: Answer service calls & obtain as much information following the format on the dispatch form. Enter answering service ticket & create new job number including name of caller, time of call & arrival time when entering to ensure proper tracking. Processing of previous days  jobs, Check names, dates, job status (incomplete, complete, or other) to make sure all is correct. Check tickets against job numbers in hold file & make sure all incompletes are stapled to complete jobs in order from oldest to newest. Log the completion date in service call log before turning them over to purchasing agent. GPS Tracking of Vehicles/Drivers, Dispatch & Route Technicians to Service calls (DELMARVA / DC area), Process tickets for billing, & Technicians Weekly payroll. Oversee other Service Coordinator & provide training to current & newly hired staff, Organize office functions, paperwork, etc. Assign/Route 1st call Services for Technicians next day job run. Collect & Provide Credit Card information for payment & POs for payment.
Lead Dispatch: Oversee daily office operations for Dispatch, train & on-board employees, Manage GPS Tracking of Vehicles/Drivers & match with Technicians tickets to verify time, oversee dispatch department etc. Process all tickets and time for Techs, & Helpers.
Beltway Builders Inc. | Allied restoration | 410-asphalt | 410-lawnguy | arctic plumbing heating & Air   Gambrills, MD._________________________________________________________________________________PRODUCTION SUPERVISOR   SERVICE MANAGER   ACCOUNTING / ACCOUNTS RECIEVABLE - Office Manager   Leads Supervisor   AdminISTRATIVE MANAGEMENT
2018   2022Administrative Management: Manage Admin tasks for office & staff, Process reports, manage office systems, Coordinate schedules for Project Managers, Route Leads for 20+ Project Manager Calendars in each county (DELMARVA / DC area), Organize office functions.Leads Supervisor: Manage Leads, & lead sources; including HomeAdvisor, AngiesList, Craftjack, Contractors.com etc. Sort leads, request bad leads, keep spreadsheet for leads status, Manage websites for each lead source.Office Manager: Oversee daily office operations, Hire, train & on-board employees. Manage CRM systems, run daily Voicent auto-dialer, answer multi-line phone system, transfer & park calls as needed, manage RingCentral for phones, & employees, Manage DYL (Dialyourleads) system, and all office/call center systems, accounts & software, Create & manage employee schedules, breaks and time off request.
Production/Service/Accounts Receivable: Run weekly Reports, Gross Weekly Sales, Leads Run Report, AR Reports, Listen360 Reports. Supervise Production, print installer Invoices, timesheets, and bills for weekly payment & payroll. Create Jobs, in Marketsharp & QuickBooks, create hard copy files, process all customer payments per payment schedule, handle all customer complaints, and services for customers, process and create all Service tickets. Manage Company BBB Profile/Site, handle and respond to all customer reviews and complaints. Handle MHIC Complaints, and responses.Pasadena Car Wash   Pasadena, MD._________________________________________________________________________________Office Manager | Front office management2016   2018Office Manager | Front Office Management: Provide Top notch customer service to customers, Manage, Sell & Sign-up customers for Monthly Memberships, process customer payments, Schedule detailing services, provide customer service, Answer phone calls, manage car wash staff, create & manage schedules, hire/fire staff, drawer count, nightly & morning cash out, count / disperse staff tips.PRIVATE IN-HOME HEALTH AID   CHURCHTON, MD.
_________________________________________________________________________________MEDICATION TECHNICIAN & HEALTH AID
2012   2018Medication Technician | Health Aid: Physical in-home therapy with patient, Organize & manage patient medications, dispense patient medication at respected time throughout the day, help with activities of daily living, maintain hygiene, bathe, and assist in all tasks.
REGENCY PARK ASSISTED LIVING   GAMBRILLS, MD.
_________________________________________________________________________________MEDICATION TECHNICIAN & HEALTH AID
2012-2013Medication Technician | Health Aid: Care for patients with mental disabilities, dispense daily medications, help with activities of daily living, bathe, feed, help with exercise.
CONOWINGO VETERAN CENTER   CONOWINGO, MD. _________________________________________________________________________________MEDICATION TECHNICIAN & HEALTH AID
2011-2012Medication Technician | Health Aid: Care for veterans with severe impairments, and mental disabilities, dispense daily medications, help with all daily activities, drain catheters, bathe, feed, help with games, activities, exercise, etc. Keep track of medication logs, operate Hoyer lift for hospice patients, change and clean hospice patients.
CANNONS ONLINE INC.   CATONSVILLE, MD.
_________________________________________________________________________________ADMINISTRATIVE ASSISTANT
2009   2011
Administrative Assistant: Work directly with Vice president of company, maintain records, spreadsheets, and daily logs, place orders, record information, and research for business deals.
EducationNortheast Sr. High School   Pasadena, MD.Graduate of 2009. Honors Classes, Presidents Award, Communication Technology Graduation Course, Child Development Course, Family & Consumer Science, Robo Lab (Robotics Club, after school building robots etc. & Competing in Science Fairs/Competitions) Volunteer for Marley Glen School   Children with Disabilities, Notary Public, CPR & AED Certified, Medication Tech.
Professional/personal REFERENCES;DAWN PHILLIPS;
former co-worker At Beltway Builders INC. / FORMER CO-WORKER AT RAINE & SON, LLC. / Personal reference
PHONE NUMBER AVAILABLEAMY ELDREDGE;
former co-worker At Beltway Builders INC. / Personal reference
PHONE NUMBER AVAILABLEJulia Blontz;former co-worker At beltway builders inc.
PHONE NUMBER AVAILABLECarrie bradley;former Accountant at beltway builders inc.
PHONE NUMBER AVAILABLECandice lee;former GM & co-manager at beltway builders inc.PHONE NUMBER AVAILABLEBlake carr;Former co-worker at allied Restoration & 410-LawnguyPHONE NUMBER AVAILABLElorenzo guzman;Former co-management & co-worker at 410-asphalt
PHONE NUMBER AVAILABLEHunter protheroe;
former co-worker at 410-asphalt
PHONE NUMBER AVAILABLE

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