| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY:Results-driven IT management professional with over 20 years of experience leading teams and implementing innovative solutions. I am skilled in project management, budget analysis, and optimizing IT operations to drive business success. I possess a Secret security clearance and am adept at navigating security protocols while maximizing efficiency and productivity. I am seeking a challenging IT management role where I can leverage my expertise to enhance efficiency, productivity, and technological advancement within the organization.SKILLS:Project ManagementBudget AnalysisLEANCOTRInventory ControlMicrosoft Office 365Skype for BusinessCisco Call ManagerTDM TelecommunicationsVoIPVideo ConferencingCrestron, ExtronH.323, SIP, ISDNActive Directory, Microsoft ExchangeDHCP, WINS, DOS, Java, C+, HTMLCisco switchingHealthcare software packagesFiber optics, T-1, DS3, Metro-E, SONET ring circuitsAvaya, OPERA, MICROS, Saflok, SALTOCERTIFICATIONS AND TRAINING:A+NEC NEAX 2400 IPX and SV8500Siemens HiPath 4000Remedy HelpdeskPGSS Aerostat TCOM/TIFPolycom RMXEDUCATION:Bachelor of Science (BS), Computer ScienceSouth Carolina State University, Orangeburg, SCPROFESSIONAL EXPERIENCE:Omni Hotels and Resorts, Nashville, TNIT ManagerMarch 2022 PresentImplemented modern IT solutions and processes which contributed to Cvets #2 meeting hotel in North America during my tenure.Managed all IT operations for the highest-grossing hotel within the Omni brand.Elevated guest experience scores by 30% through the introduction and execution of strategic IT enhancements.Performs budget analysis and serves as Project Manager for all IT needs.Superior Communications, Nashville, TNIT Operations SupervisorJune 2017 - July 2021Promoted from Hardware/Software Analyst to IT Operations Supervisor within the first year of employment.Increased IT LEAN Framework by 40%.Led an 8-member team to accomplish a 95% CAR (Customer Approval Rating).Achieved a 13% reduction in company expenses over three consecutive years, all while upholding exceptional support standards.Developed and deployed the network infrastructure for the new company facility.Deloitte, Nashville, TN(VNOC) Video Network Operations Center ProducerMarch 2012 - May 2017Orchestrated and oversaw high-level video conferencing meetings on a global scale.Facilitated training for new employees.Achieved and maintained a 99% success rate on production meetings.NEANY Inc., Afghanistan (Theatre)Flight Engineer/Payload OperatorJuly 2011 - February 2012Effectively provided support to the US military in demanding environments.Performed logistical duties and kept 100% inventory.Honeywell Technology Solutions Inc., Taji, IraqIT Specialist (Helpdesk/Network Admin)July 2010 - March 2011Designated as the lead IT Support Specialist/Project Manager in a high-pressure environment.Managed and upheld precise inventory records for all IT equipment within the 402nd Army BrigadeVA Tennessee Valley Healthcare System, Murfreesboro, TNIT Specialist (System Administrator)April 2008 - July 2010Served as Project Manager for two successful NEC 2400 PBX installations.Consolidated and reviewed invoices of billing cycles and incurred costs for devices and servicesTuscaloosa VA Medical Center, Tuscaloosa, ALIT Specialist (Network/ Telecom)October 2006 - April 2008Served as System Administrator for PBX, voicemail, and paging systems.Performed system backups for telephony-related systems.Ralph H. Johnson VA Medical Center, Charleston, SCIT Specialist (Customer Support)June 2003 - October 2006Autonomously provided hardware and software support to five Outpatient Clinics.Established and configured a fully wireless infrastructure for the Outpatient Clinic.VOLUNTEER EXPERIENCE:Praise and Worship Team at Life Community Church, Nolensville, TNAlpha Phi Alpha Fraternity Inc. |
