Candidate Information Title Customer Service Manager, Assertive, Professional, Results Orien Target Location US-NC-Raleigh Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Store Manager Wendell, NC Customer Service General Manager Garner, NC Account Manager Customer Service Sanford, NC Customer Service Property Manager Fayetteville, NC Customer Service Office Manager Willow Spring, NC Customer Service Assistant Manager Raleigh, NC Customer Service Store Manager Henderson, NC

Raleigh, NCPHONE NUMBER AVAILABLEW: EMAIL AVAILABLESkillsEmployee TrainingCustomer Service ManagementLoss PreventionTeam DevelopmentShift SchedulingOrder ManagementRetail Merchandise Quality StandardsBank and Safe DepositsFood Service Manager CertificationFredrickBryantProfessional SummaryDedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.ExperiencePrimerica Glenarden, MDMay 2023 - CurrentLicensed Life Insurance AgentLyft/Uber Raleigh, NCAugust 2016 - CurrentProfessional DriverCircle K Raleigh, NCMarch 2022 - June 2023Store Manager in TrainingGenerated a record 180% profit, highest ever for that locationSet clear expectations for team performance, conducting periodic evaluations and implementing corrective actions.Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each GuestPrepared team schedules with focus on maintaining optimal employee coverage for business needs.Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.Reviewed financial statements and activity reports to measure productivity or goal achievement.Maintained high store standards in merchandising, security and visual presentation.Balanced tills at end of shifts and made daily bank deposits.One2ONE with Youth/Contract Goldsboro, NCSeptember 2020 - July 2021SupervisorTracked employee performance to determine areas of strength and improvement.Inspired teams using motivational leadership style.Amazing Travel and Transportation Fort Washington, MDAugust 2010 - June 2015Business Owner/OperatorIdentified prospective customers and developed proposals and sales presentations to solidify new contracts.Negotiated pricing, delivery and terms of service to meet client needs.Coordinated and attended industry events and developed strong networking relationships.EducationBachelor of Arts - SociologyNC Central University, North CarolinaMasters of science - Clinical Mental HealthWalden University, MinnesottaAccomplishmentsGenerated 180% of goal for profitCredited with saving the contract for the youth programSuccessfully retained 85% retention rate with my clientsAwarded for various things like, highest volume, most profit in a quarter, best customer service.