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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Lanham, MDOBJECTIVEA diligent IT Specialist professional, looking for position as a System Administrator in your establishment. Proficient in online security research, planning, execution and maintenance. Always a volunteer at training and educating users on appropriate practices and prevention measures.EDUCATION iUniversity of Maryland University College College Park, MD December 2018Bachelors of Information TechnologyPrince Georges Community College Largo, MD May 2014Associate of Applied Science, Criminal JusticeSKILLSA responsible and experienced Administrator with the great ability to support the server 24*7 hours with the full efficiency and dedication. Also great understanding of the issues related to the hardware and software with the profound ability to resolve the issues and problems.Develop exceptional relationships with co-workers, management and end users.Superior troubleshooting and technical support abilitiesExcellent working knowledge of Operation & Production Support with large mission critical systems in multiple technologies and platforms including Apache, Tomact, Puppet, Remedy, RHEL, and Windows.Supported weekend systems upgrades: provided technical support and knowledge of system availability times; in need of back outs, would set up conference calls to engage technical resources to coordinate action planPerformed disaster recovery tests to ensure system availability and functionalityProvided 24x7 on call support in production environment on rotation basis.EXPERIENCEPNC BANK- Washington DC April 2017 - April 2022Linux System EngineerDaily user account administration - password resets, users/groups, permissionsResponsible for the installation, maintenance, and tuning of LINUX hardware and software systems.Experienced in application supportBash Scripting such as Bash and shell scripting languagesPatching for unix, linux & windowsWorked with A Splunk Lead on an implementation projectWorked with Ansible and Ansible playbooksCreation of rhel 6/7 cloud and virtual serversWorked With RedHat Satellite and RedHat IDM serversWorked With Leapp to update a group of 10-15 serversWorked with Microsoft teams to Implement Projects Used microsoft Visio to design network infrastructure and integrated ArisDaily Use of service now and Sharepoint on the System infrastructureWorked with different Mnemonics Via SharepointDaily troubleshooting and remote hands for customersInstalled physical server racks, network cabling, fiber cablingInstalled and configured virtual RHEL servers using PXE, KickstartApache installation and managementProvide application support on the linux systems.Work on a team on various system projects related to UNIX, Storage, and Application support.Directs and checks the work of other Systems Administrators (SAs) and Operators and assists withExperience scheduling and building scripts.Monitored environment and health checks utilizing monitoring tool nagiosEnsure all systems and infrastructure are running optimally and with high availability and quality.Provide hands-on system administration support, system maintenance and operations support.Recommend software and hardware enhancements.Installed and configured tomcatInstalled and configured PuppetBuild, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.Provide support for on-boarding and off-boarding new and departing employees.installation of hyper-v servers, and management of vm servers on a hyper-v environmentMysql ManagementProvided production support by documenting tickets and communicating with customer and vendor.Resolved system issues on own and collaborated with IT team members.Supported tactical and strategic goals of the IT Production Support Team.Ensured compliance with structured Project Delivery Process.Installed and configured Jenkins upon request to meet the needs of the requesting managerPerform daily file management and account management tasksResponsible for the support of the moderately complex data and also helps in the design and configuration of system landscape.Develop and maintain the documents, library and procedural documents of the system.Interact with the clients to talk about the problems and request regarding the complex system issues.Support existing server infrastructure in a 24 7 on-call capacity as part ofa team rotation.Troubleshoot hardware and OS problems including performance tuning.Recommend and implement changes to existing hardware and OS (Solaris &Linux) infrastructure including patches, users, file systems, and kernelparameters.Perform hardware and OS capacity planning for existing services, providingrecommendations to application owners and implementing solutions to allowfor application and database expansion and performance.Contribute to Clients Linux standards discussions and documents(with respect to OS, hardware, storage, networking, and security) and authorappropriate documentation where necessary.Work with database and application teams to gather requirements for newprojects and expansion to existing applications.Engineer and document solutions that are innovative and help the team becomemore efficient in the deployment and support of the server environments.Documented operating and deployment procedures for other team members tofollow.NCI Information System Reston, VA March 2016- November 2016Linux/ Unix AdministratorManage members with co-morbidities in behavioral and physical healthManaging sudoers roles for different usersConfiguring and implementing PUPPET server and agentsResponsible for capacity planning, including allocating storage, providing hardware and software redundancy, and planning future expansion requirements.Backup implementations, managing projects from business requirements analysis to solutions delivery and support.FCI Federal Leesburg, VA April 2012- June 2014Linux Administrator/Application SupportInstalled and configured logical volumes manager -LVMConfigured multi-path and created physical volumes, volumes groups and logical volumesResponsible for performing system administration, by Installing, Configuring, Backup, Recovery, and maintenance support of Linux.Managed system routine backup, scheduling jobs, enabling system logging and network logging of servers for maintenance |