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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYBilingual administrative assistant with exceptional computer skills and 10+ years of experience providing administrative support to well established organizations. SKILLS Bilingual in English and Spanish Proficient in Word processing, data entry and transcription Proficient in Microsoft Suite Exceptional knowledge of community resources coupled with strong research skills Greet all clients in a professional and friendly manner, and maintain poise and clear thinking in a busy constantly changing work environment Type 70+ words per minuteEXPERIENCEAscensus, Charlotte, NCRetirement Plan Coordinator 2013 - 2023 Coordinate the preparation, word processing, faxing, scanning and photocopying of all correspondence, documents, forms records and reports for the assigned Account Manager or Division. Collaborate with other associates to deliver quality client service through team achievement by ensuring accuracy and timeliness in work output. Maintain a filing system and update files on a regular basis coordinating with the File Clerk/Account Manager. Organize miscellaneous documents, necessary information for the computer file, status reports, etc. Input data entry or electronically dump data. Prepare Management Report Package upon completion of year-end valuation and project. Prepare and complete correspondence and government forms. Handle client calls and inquiries when appropriate. Kemper Services Group, Charlotte, NCClaim Clerk III - Auto Claims/Homeowners Claims 2004 - 2012 Intake claim reporting and import claim information into the system for processing. Set up claims and assign claims to claims adjusters. Support claims adjusters with incoming calls, outgoing letters, transcribe recorded statements and incoming mail. Maintain accurate filing of claim documents.Venturi Staffing - Part -Time, Charlotte, NC 2001 - 2003 Office Assistant, ReceptionistMercury Insurance Group, Brea, CA 1991 - 2001Support Specialist II, Transcriptionist, Senior Support Specialist EDUCATIONAjo High School, Ajo, AZ Graduated 1987