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Click here or scroll down to respond to this candidateCandidate's Name , MBADallas, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInPROFESSIONAL SUMMARYAgile, influential, and analytical leader with a track record of delivering exceptional results and driving operational excellence across multiple industries. 10+ years of experience in formulating and executing strategies that enhance efficiency, reduce costs, and improve overall business performance. Proficient in leading cross-functional teams, streamlining processes, and implementing innovative solutions to overcome complex operational challenges and achieve sustainable growth.Areas of ExpertiseProject Management Strategic Planning Training & Development Application Testing Implementations Compliance Continuous Improvement Cross-functional Collaborations Risk Management Quality Assurance SaaS Technical CoordinationEMPLOYMENT HISTORYCity of Dallas via Cornerstone Recruiting Dallas, TX 2023 PresentAsset ManagerLeads the monitoring of new housing construction projects from inception to completion, ensuring strict compliance with contractors, federal laws, inspection requirements, and labor standardsCoordinates closely with the City Attorney's office to address and redirect projects lacking compliance, demonstrating decisive leadership by setting clear deadlines for achieving compliance and to facilitate processesCollaborates cross-functionally with various departments, including federal funding programs, legal affairs, and the City Attorney's office, to orchestrate seamless compliance processesRemains current on city and federal funding sources, while strategically managing schedules for monitoring, training, and communication essential for achieving complianceOrganizes and conducts ongoing training sessions and development presentations for current and prospective developersEnsures alignment with compliance requirements to maintain good standing with local and federal funding entitiesGreatfull Growth Dallas, TX 2023 PresentContract ConsultantDelivers consultation services to a performance-based management consulting firm catering to diverse clients from publishing to healthcare industriesPartners closely with key stakeholders to analyze project performance and deliver recommendations based on best practices; Implements recommended solutions including project management, change management, and trainingContributes expertise to large-scale enterprise software implementation projects, ensuring smooth integration and optimal functionality; Provides support in administration, accounting, billing procedures, and project oversightManages vendor relationships by overseeing procurement processes and ensuring efficient vendor management practicesElliptical Infinity, LLC Dallas, TX 2018 PresentManager, Social Media (Contract)Spearheads and influences the strategic direction of social media initiatives to increase brand engagement and build a strong online community within the interior design vertical marketOversees content creation, publishing, and community management to achieve consistent content qualityEffectively communicates and collaborates with clients and PR agencies to align marketing strategies with business objectives and ensure consistent messaging and branding across various platformsCultivates strategic partnerships and leverages emerging platforms to expand the brand's digital footprint, promote new products and lines, and drive new businessInstitutes analytics and reporting practices to track key performance indicators, enable data-driven decision-making, and continually refine social media campaigns for optimal impact and ROIPaycom Grapevine, TX 2022 2023Software Implementation SpecialistManaged a diverse client portfolio by overseeing relationships with small and large clients that collectively contributed to an annualized revenue of $2.5MImproved the daily software experience for clients by conducting best practice Zoom calls, providing effective training sessions, and offering additional add-on sales to streamline their individual work experiencesImplemented innovative solutions to address client challenges and improve their overall experience, leading to increased satisfaction and long-term partnershipFacilitated payroll processing, various tax filings, and year-end filings to ensure data accuracy; Implemented and monitored business controls to safeguard client information and enhance their bottom lineOrchestrated internal best practices meetings to equip team members with industry insights, address geographical client challenges, and ensure alignment with client profiles, business rules, and organizational standardsProvided strategic thought leadership to C-Suite client leaders by offering valuable insights and recommendations to drive informed decision-making and enhance their business strategiesCity Vet Dallas,TX 2007 2022Assistant Manager, Practice Operations 2019 2022Continuously monitored payroll levels, profit margins, sales figures, and P&L statements to ensure financial health and operational excellenceImplemented best practices for administrative efficiency, staff satisfaction, and delivering exceptional client service, resulting in improved overall practice performance and fostering a culture of exceptional patient carePartnered with Practice Management to create and maintain weekly scheduling that optimized human capital resource allocation while effectively managing payroll costsStreamlined client and patient appointment scheduling, treatments, and surgeries to ensure efficient daily operationsLed the effort to revamp the practice's retail space by expanding product categories, introducing new food options, and updating fixtures to enhance the overall client experienceNurtured and sustained vendor and supplier relationships to guarantee a consistent and ample inventory of non-prescription retail products and supplies at highly competitive pricesOversaw and coordinated the inventory count process by ensuring the accuracy of cycle counts to achieve precise financial reporting and drive financial transparency within the organizationManaged revenue collection processes by assuming lead responsibilities for Accounts Receivable within the profit center; Achieved a significant milestone by recovering over 50% ($60K) of outstanding balances within 2 quartersManager, Operations 2007 2019Continuously assessed and adjusted stock inventory levels in alignment with weekly sales data to meet customer demand and maintain optimal product availabilityImplemented strategies to scale the business to facilitate increased retail expansion for improved operational efficiency; Successfully liquidated $500K worth of merchandise through strategic relationships in a span of 2 weeksCollaborated with product representatives and distributor associates to refine product offerings and drive sustainable sales growth by leveraging their insights to enhance inventory and meet evolving market demandsSkillfully negotiated purchasing agreements and forged strong partnerships with sales representatives, contributing to improved profit margins and bolstering financial bottom lineConducted regular weekly and quarterly inventory counts to pinpoint trends in goods sold and improve the precision of financial reporting to guide business strategiesDermacare Dallas, TX 2006 2007Marketing & Media ConsultantOversaw the planning and management of all marketing and media collateral for distribution including local print, direct mail, and direct city magazine campaigns to ensure effective targetingMaintained transparency with stakeholders by providing status updates related to projects and associated cost structuresDeveloped quarterly and annual marketing vehicle cost and ROI reports for corporate stakeholders; Gleans insights to assess the performance of various marketing channels for translation into tactical and strategic plansAvvantica Consulting Dallas, TX 2006ConsultantDrove the successful conversion of information systems and spearheaded a re-design and implementation of the workflow distribution processes to ensure the delivery of a more agile and responsive system that supports evolving business needsEnsured data integrity was maintained throughout the information system conversion process by implementing validation and verification protocolsDesigned, delivered, and implemented training programs for 1400+ end users and 35 client subsidiary sites tailored to the support system conversion and facilitated a smooth transition, while effectively managing change across the organizationPartnered with project managers to test various information system elements and enhancements with the software vendor to ensure quality assurance prior to releaseSonus Dallas, TX 2004 2006Account PlannerManaged a team of 6 professionals and budgets of up to $250K to ensure effective resource allocation and improve operational synergy to execute key projectsConducted market research to evaluate current market awareness and devised data-driven strategies for enhancementExecuted a multifaceted approach for the hospital system RFQ planning process; Employed strategies to enhance the competitive positioning and led the name change and identity planning to ensure a cohesive brand presenceSuccessfully integrated a new franchise group into the regional market area by initiating a creative concept process, managing regional, city, and local broadcast media campaigns, and developing business plans for new accountsEDUCATIONOklahoma State UniversityMaster of Business Administration: Marketing StrategyBachelor of Science: Business AdministrationTECHNICAL SKILLSMicrosoft Office Suite, Google Suite, Indeed, Exponent HR, EZYVet, Canva, Adobe, Municipal Archives, Multipal Medical Software, Procurement Planning, Social Media, Accounting Software, Payroll Software (Paycom, ADP) |
