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Click here or scroll down to respond to this candidateCandidate's Name
Milwaukee, WI Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDedicated individual with an array of experience specifically in the customer service area. Driven, reliable and consistent in work related tasks showcasing efficiency and accuracy while maintaining excellent customer satisfaction.SkillsCustomer serviceSalesTypingSecuritWindowsTax experiencedComputer skillsCommunication skillsFront deskCustomer supportMicrosoft OfficeWork HistorySecurity Guard, 06/2023 to 02/2024Allied UniversalLocked doors and gates of entrances and exits to secure buildings Answered alarms and investigate disturbancesMonitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.Security Guard, 11/2022 to 06/2023Titan Security GroupLocked doors and gates of entrances and exits to secure buildings Answered alarms and investigate disturbancesMonitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.Security Guard, 06/2022 to 11/2022GardaWorld Security ServicesLocked doors and gates of entrances and exits to secure buildings Answered alarms and investigate disturbancesMonitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.Call Center Representative, 02/2022 to 05/2022Kwik Trip Milwaukee, WIManaged high call volumes while providing exceptional customer support and maintaining professional composure.Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.Processed debit and credit card and electronic check payments. Maintained detailed records of customer interactions, streamlining communication efforts between various departments.Streamlined call flow processes for more efficient response times and increased productivity. Security Guard, 06/2021 to 11/2021Titan SecurityLocked doors and gates of entrances and exits to secure buildings Answered alarms and investigate disturbancesMonitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.Tax preparer, 01/2020 to 04/2021Liberty TaxPrepared and assisted clients as needed to complete tax returns for individuals to ensure that their taxes were updatedComputed taxes owed or overpaid, using machinery and or personal computers and completed entries on formsAnswered phones pertaining to tax related questions or concerns from clients. Security Guard, 05/2019 to 07/2020ALLIED UNIVERSALLocked doors and gates of entrances and exits to secure buildings Answered alarms and investigate disturbancesMonitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.EducationCertification: Pharmacy Technician, 08/2012Milwaukee Career College - Milwaukee, WI |
