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Click here or scroll down to respond to this candidateCandidate's Name
International ProfessionalProfessional Summary25+ Years of proven success in Marketing, ProjectManagement, Coaching, Data Analysis & Brand Building. Adopted an eagle eye approach for Identifying and Rectifying the inefficiencies.Successful at responding to shifting business needs and priorities in systematic effective ways.A consummate communicator with the ability to engage diverse teams in diverse specializations.Highly adept at creating effective solutions within an agile methodology framework to deliver on business objectives while maintaining and protecting corporate values and culture.Resourceful Manager offering history of successcoordinating and monitoring operations across various departments. Effective leader and problem-solverdedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering workculture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.On a personal level, I keep proactively pushing the boundaries of my knowledge, and am eager to expand my existing skill base.ContactNationality: AmericanStatus: MarriedAddressPowell, OHIO, 43065. USAPhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLELinkedInhttps://LINKEDIN LINK AVAILABLECandidate's Name /SkillsForecasting & PlanningStrategic ThinkingRisk ManagementBusiness AnalysisCoaching & Team BuildingLanguagesEnglish French ArabicSoftware &CertificationsMicrosoft DynamicsScrum MasterAgile PractitionerMicrosoft OfficeAdobe SuiteWork HistorySenior Consultant (2022-Present)CGI USA/Canada Leading, assessing & supporting the Project Managers community in the Greater Toronto BU (total of 210 PM) Monthly reporting to Global practice and helping VP with projects financials Working with clients on various projects:o Cloud Migrationo Data Privacyo AI support boto Employee experience Negotiation, following up on projects, and support with assigning professionals to clients projectsInternational Management Consultant (2019-2022)Custard Apple-USA Synthesized current business intelligence data to produce reports, ndings and recommending changes Conducted interviews with key business users to collect information on business processes and userrequirements Conducted focus groups with customers and users to identify area of concerns, leading to 15% increase in customer satisfaction and drawing from it next steps in converting business requirements into technicalspecifications Provided required training to deliver optimum result Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions Worked with agency representatives to smooth over international relations and maintain productiveconnections Established team priorities, maintained schedules and monitored performance.Marketing Director (2007-2011 / 2016-2019)AL OTHMAN NADA Building successfully homogenized and effectiveMarketing team. Department had problems and deficiencies; without any damage on business whatsoever, Department wasback to optimum efficiency in less than 8 months. Hired new people, coached, delegated responsibilities and assigned them Created innovative strategies to drive revenue and customer engagement. Identified as key gamechanger; Result was huge success in terms of numbers, creating new healthy habit and opening brand newcategory: Greek Yogurt, Drinking Greek Yogurt, &Energy Yogurt. Sales reached record high numbers, as well as coverage and equity. Customer support was another success by introducing new software in partnership with Oracle, and digitizing all operations, training personnel and finally after 14 month achieving 89% satisfaction rate, increase from 20% recorded earlier. Coordinated with creative team to generate dynamic marketing content and communication tools forpromotional campaigns. Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base. Developed and presented quarterly marketing plans and reports to CEO and shareholders. Analyzed market trends and competitive landscape to understand opportunities and potential value.Program Director (2011-2016)Government Projects Worked alongside international consulting companies to develop the NLG project for the Ministry of Labor in Saudi Arabia, which is one of the biggest public projects ever executed. Led on the media and communication team to develop, communicate, monitor and report all phases of theproject internally and externally, and report on weekly basis to the Minister of Labor and the council.Customer Service Director (2005-2007)Promoseven McCann Insured smooth transition of HQ move maintaining high customer satisfaction and increase in business revenue Led on one of biggest PR campaign for ARLA, result was recuperation of 39% market share in less than 12 months after MS went to zero from 52% overnight due to ban. Used coordination and planning skills to achieve results according to schedule. Conducted research, gathered information frommultiple sources and presented results. Managed on-site evaluations, internal audits and customer surveys. Resolved problems, improved operations and provided exceptional service. Audited customer support procedures andcollaborated regionally to promote standardization across offices.Account Manager (2000-2005)Leo Burnett Worked on strategic rebranding for Saudi Telecom, one of biggest clients in region Orchestrated and presented series of pitchesmaintaining over 85% win rate Managed five accounts by reviewing and mitigating discrepancies and collaborating with account holders Recommended brand products to customers,highlighted benefits and redirected objections tosecure more than set objective Delivered engaging and polished presentations to highlight products and draw favorable competitorcomparisons. Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Listened attentively to client feedback and worked with product development team to introduce newservices.EducationCertificate: Health & Life Coaching (2019-2020)Health Coach Institute - USAMaster of Science: Marketing (2001-2005)Lakehurst University - USAMarketing-Communication Diploma (1999-2001)IAA (International Advertising Association) NY. USA Bachelor of Arts: Advertising and Marketing(1996-2000)Notre Dame UniversityHobbiesFormer Champion, Certified Instructor, and 5th Degree Black Belt Martial ArtistHiking & biking in natureRead and WriteBlues & Jazz music. |
