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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXECUTIVE PROFILEVisionary Senior-Level Director of IT & Infrastructure with prolific experience in shaping the strategy and roadmap of mission-critical IT solutions and governance for large organizations. A hands on network engineer and technical project manager with exceptional interpersonal skills, guiding teams through ever-shifting growth and customer demands while driving innovation, inclusivity, and efficiency. A versatile technical leader & Microsoft Certified Trainer with sharp problem-solving ability adept at leveraging pioneering technology to respond to urgent priorities and emergent business needs, influencing stakeholders across the value chain including executives, coworkers, vendors, and clients. Skilled at building and motivating teams to stretch capabilities to catapult businesses to the next level and power performance.AREAS OF EXPERTISELeadership & ManagementIT Project ManagementEnterprise-Wide ImplementationsCorporate TransitioningDigital Transformation InitiativesStrategic PlanningBudget OversightTeam LeadershipPerformance ManagementCross-Functional LeadershipHardware/Software InstallationsNetwork Integration/SupportKey Performance MetricsIT Policy GovernanceCorporate CommunicationsPROFESSIONAL EXPERIENCEDIRECTOR OF IT & INFRASTRUCTURE 2002 PresentFour Hands LLC Austin, TXShape the vision and strategy of all IT and infrastructure needs for a $600M global brand, accommodating steep growth from $12.7M in 2002 to over $600M presently to support 10K+ active customers and 100+ suppliersSteer robust infrastructure implementation, troubleshooting, and support for 500+ employees across the enterpriseNavigate ever-shifting change and growth, introducing the company to the next generation of servers, software, utilities, hardware, systems, and digital cloud solutions to stay on the cutting-edge of technologySpearhead major IT implementations to modernize and support business operations, growth, and innovation, establishing the IT technology and operations strategy, performance metrics, and continuous improvement programsSet forth the modern security governance framework to safeguard assets and data from cyber threats and system weaknesses, creating protocols, policies, access levels, user permissions, and guidelines for hardware, software, cloud systems, and application platformsDirect, coach, and inspire a top-flight team of IT professionals and MSP to achieve peak performance levelsEstablish a culture of trust and accountability, retaining 100% of the IT team for 5+ yearsSteward IT assets and equipment valued at $20M+ with zero major losses or incidentsOversee and regulate expenses for IT implementation budgets of $20K+Coordinate 3-5 mission-critical IT implementations annually in collaboration with vendorsOversee the full lifecycle of all technologies in the IT product environment, holding accountability for hardware, software, operations, security, compliance, and disaster recovery operational supportCultivate enduring relationships with customers, vendors, coworkers, and senior-level managementTransitioned the company from a homegrown ERP to a state-of-the-art system, saving $200K+ by negotiating favorable terms with the vendor; captured business requirements, developed RFPs, and selected the vendorBuilt the entire network from the ground up to accommodate global operations across India, China, Vietnam, and Indonesia, corporate office needs, and 2nd to Amazon for warehouse space in AustinAverted critical loss and impact from a major virus threat, saving the company $10M+ in potential loss of revenueGrew the number of access points across the enterprise from 1-2 to 400+Migrated from legacy server on prem to virtual, HCI, cloud and negotiated significant cost savingsOnboarded and trained 200+ employees on new hardware and software systems as well as the new ERPOrchestrated IT for 19+ permanent office setups and relocations including an expansive 70K+ square foot headquarters location as well as 7 temporary warehouse setupsNETWORK ENGINEER/PROJECT MANAGER 2000 2002Ciber, Inc. (formerly Decision Consultants, Inc.) Austin, TXDelivered best-in-class customer service for 5+concurrent key clients as an expert consultant and strategic advisorFacilitated and led high-impact Microsoft Windows 2000 training to all Ciber consultantsServed as configuration manager on critical projects to ensure compliance with PMI guidelinesSustained multiple large client projects on-site and remotely including but not limited to:City of Gonzales: Network Support & ImplementationCo-designed and implemented an 802.11 wireless WAN infrastructure linking primary city locationsExecuted a city-wide Exchange messaging system and migrated from the legacy NT domain to W2KPlayed a pivotal role in the Gonzales Community Network Project, installing multiple servers and desktop computers across city locations; streamlined and upgraded the existing NT environmentMigrated the previous NT Domain to W2K at the Gonzales Public LibraryInstalled and implemented ISDN peer-to-peer networks at libraries within the networkGresham Enterprise Storage: Infrastructure & AdministrationDesigned and implemented the migration plan from NT server network to Windows 2000; maintained a multi-server, multi-domain W2K/NT networkArchitected and sustained a Microsoft Exchange 5.5 server solution with heightened disaster recovery featuresEconomized the CheckPoint Firewall-1 on SUN Ultra5Oversaw the design, testing, and implementation of a multi-site VPN network to interface with CheckPointCoordinated and rolled out a T1 Frame Relay circuit via Larscom CSU/DSU and Cisco 2500 routerDevised a collapsed backbone switch infrastructure via HP ProCurve and Nbase GigaSwitchExecuted multiple IP segments utilizing VLANs and upgraded and maintained multiple BIND 4.9.x, 8.x.x and Microsoft DNS servers across Solaris, AIX, and NT platforms while utilizing NATAnalyzed and troubleshot traffic problems and patterns utilizing the NT network monitorCity of Alice: Community Network ProjectProcured and implemented a robust plan for the citys network of 100+ desktops and peripherals at 27 sitesTexas Cancer Council: Network AdministrationSpearheaded the migration plan from the Novell Netware 3.x network to Netware 6 SBS including a messaging system and firewall/VPN and upgraded to a switched 100MB backboneConverted Filemaker Pro databases to MS Access to decrease costs by 20%+ through application integrationMigrated Win98 desktops to W2K Professional to resolve 95%+ of security and stability issuesLed an in-house primary/secondary DNS solution utilizing BIND on a Linux platformElevated security by executing a mail relay server using Linux and delivering an enhanced firewall solutionEDUCATION & TRAININGPursued the BACHELOR OF BUSINESS ADMINISTRATION (BBA)University of Texas Dallas, TXCoursework in IS, BCIS & AccountingUniversity of North Texas Denton, TX & Richland College Dallas, TXMicrosoft Certified Systems Engineer Microsoft Certified TrainerTECHNICAL SKILLSHardware: Sun Sparc RS/6000 Cisco Routers & Switches 3COM Switches & Hubs HP ProCurve Switches Bay Hubs Dell, Compaq, & IBM Desktops/Servers HP-Epson-Lexmark Printers Larscom CSU/DSU Ascend RoutersOperating Systems: Windows 2000 Pro, Server & Advanced Server Novell Netware 3.x, 4.x, 5.x, 6.x Windows NT 4.0 Server & Workstation Windows NT 3.51 Windows 3.x, 9x, ME Solaris 7 AIX 4.3.x RedHat Linux Suse LinuxSoftware Microsoft Exchange Server 5.x, 2000 Microsoft SQL IBM ADSM Tivoli Storage Manager IIS MS Office Suite (Microsoft Word, Excel, PowerPoint, Outlook, Access, Teams) Visio MS Project MS Services for Unix 2 Hummingbird Exceed Compaq Insight Manager Sendmail BIND 8.x.x, 9.x.xProtocols/WAN & Firewalls: TCP/IP 802.11b IPX/SPX ISDN ADSL T-1 Frame Relay Checkpoint Firewall-1 Cisco Pix Webramp VPN Watchguard Novell Border Manager Linux Microsoft Proxy & ISA Server Netscreen |
