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Candidate's Name
Passionate, reliable, and attentive customer service professional with over 2.5years of military experience in operation support, conflict resolution promotion, project management, as well as record keeping of government contracts710 Brice RoadReynoldsburg, OH 43068PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEUnited States Air Force Reserves, Wright Patterson AFB, OH Administrative AnalystAugust 2017 - PRESENT Administer daily program operations and develop innovative ways to increase efficiency in systems. In and Out process members of unit Calculate Active Duty points for retirement Create and maintain accuracy of personnel records Process documents needed to support awards and decorations UPS, Columbus, OH Package HandlerDecember 2018 - November 2019 Ensuring delivery of packages to alloted destinations Assembly and sealing of packages Load and unload packages from delivery trucksFedEx, Whitehall, OH Delivery DriverNovember 2019 - October 20201. Deliver packages to residential and business locations 2. Administer communication skills needed to ensure the customers a pleasurable experience3. Use of multitasking skills to operate navigation tools while preparing packagesOhioHealth, Columbus, OH - Host/DietaryFebruary 2021 - June 20221. Deliver curated meals to patients and correctly identify nutritional outliers and needs2. Communicate and plan with dietary and kitchen staff about changing menus and patient diets3. Provide customers with excellent patient care creating a more enjoyable hospital experienceJP Morgan Chase, Columbus, OH - Fraud SpecialistNovember 2022 - PresentSKILLSProficient use of MicrosoftOffice ProgramsCPR/First Aid MilitaryCertifiedExcellent communicationskills and problem solvingabilities with a focus oncustomer relationsAWARDSBasic Military Course, 8weeks, San Antonio, 2018Administration ApprenticeCourse, 1008 Hours, KeeslerAFB, 81st Training GroupCBT Certifications (computerbased training)National Defense ServiceMedal, Air Force TrainingRibbon, 2018United States Air Force, Air &Space Achievement Medal,20231. Determine customer needs and provide appropriate solutions through relationship building2. Approach problems logically and with good judgment to ensure the appropriate customer outcome3. Make appropriate decisions on behalf of the customer quickly and effectivelyEDUCATIONWalnut Ridge HS, Columbus, OH High School Diploma September 2013 - June 2017Columbus State Community College, Columbus, OH
Associate of ScienceExpected Graduation: December 2026 |
