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Candidate's Name
Plantation, FL Street Address
Cell Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLEAREAS OF KNOWLEDGEBusiness Management Emdeon Electronic Billing SystemOffice/Management Fundamentals ICD-9 & ICD-Street Address
Information Management Medical CollectionComputer Operations Healthcare ManagementSpreadsheet Fundamentals Financial Statement PreparationData Management Applications Insurance VerificationSoftware Implementation AccountingBusiness Presentation Applications Accounts ReceivableWord Processing Applications Microsoft Office: Excel, PowerPoint, Projects, WordSalesForce Google SuiteTableauADDITIONAL SKILLSActive listening, Adaptability, Communication, Customer Service, Interpersonal, Leadership, Management, Organizational, Problem-solving, Team player, Time Management EDUCATIONBachelor in Business Entrepreneurship Management and Marketing, Florida Technical College, Deland, FL Due to be completed: November 2023 PROFESSIONAL EXPERIENCECentralReach, Fort Lauderdale, FLClient Services Manager May 2015  August 2022Interacted with clients and built relationships with them while ensuring their needs are being met.Developed and oversaw the implementation of client service protocols.Developed workflows and training.Resolved complex client problems or disputes in a professional manner.Coached and supported team members to help them meet departmental goals.Oversaw a team of customer service Associate's and ensured they were providing an exceptional client experience.C.H. Robinson Company, Boca Raton, FLStaff Accountant April 2013  January 2015Received all invoices or bills received from vendors.Made sure all invoices/bills are correct so statements can be forwarded to the accounting department.Provided organization with financial information by researching and analyzing accounts.Prepared financial statements, invoices and purchase orders.Prepared consolidated internal and external financial statements by gathering and analyzing information.Maintained and balanced an automated consolidation system by inputting and verifying data.Entered all charges and had an understanding of PACA rules and regulations.Obtained additional information for preparing financial statements and settling accounts.Protected the organization's values by keeping information confidential. The Arc of Howard, Columbia, MDResidential Counselor August 2010  November 2012Worked with an LPN providing care, counseling, and recorded clinical documentation for patients affected by mental disorders.Provided supervision for residents in order to guard their safety and well-being.Facilitated group activities and trips for residents. Maxim Healthcare Service, Inc., Columbia, MDReimbursement Specialist May 2006  November 2012Executed weekly billing (state & government programs).Efficiently researched and resolved medical billing and collection issues.Ensured billing was paid in a timely and consistent manner.Composed emails that pertained to billing issues.Worked with patients to set up repayment plans.Kept accurate records of patient information updated.Identified cash wires.