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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Telephone:PHONE NUMBER AVAILABLE(mobile)Email: EMAIL AVAILABLEOBJECTIVE:To utilize my creativity, skills and resourcefulness to support and enhance the goals of the institution I am attached to.EDUCATION:Chattahoochee Technical College August 19,2021-Pending Health Administration (BSc.)The University Of The West Indies Jamaica September 2016 June 2020 Banking & Finance & a Minor in Compliance & Corporate Governance (BSc.) The Queens High SchoolHigh School Diploma June 20034 CAPE Subjects May 20056 CSEC June 2003Interest: Traveling, Baking, Reading, Tennis, Exercising, Church Activities, Volunteer Work.WORK EXPERIENCE:Chattahoochee Technical College- Program Assistance December 13, 2021- July 16, 2022 Provide customer service and administrative duties Create and Perform testing sessions under prescribe conditions Documented and Assigned students to appropriate class level Proctoring Utilized online application to communicate to potential students who spoke Spanish Processing of customers Accounts and rectify issues associated with students account Presented power point presentation of the school's objectives, offers, rules, resources and expectations to new students.National Housing Trust Records Management- Data Analysis February 2021-July 2021 Investigated and Supported the timely reconciliation of Payments and data,(monitor and action where necessary) Assigned queries to teammates and Respond to Payment Queries Monitored and Action Suspense Accounts Updated and Monitored Databases Performed testing sessions under different conditions and report the outcomes observed National Housing Trust Compliance- Customer Service October 2019- January 2021 Updated and Monitored work database Assisted external customers with their Tax filing processes Submitted customers query to relevant departments for investigation and resolution Created memos for customers account for assessment for mortgage qualification. Prepared voucher payment for customers to make their payments. Entered, accessed, registered and updated customers account as required National Housing Trust Records Management- Data Analysis April 2019 September 2019 Investigated and Supported the timely reconciliation of Payments and data Responded to Payment Queries Monitored and Action Suspense Accounts Updated and Monitored Databases Utilized SharePoint to verify clients information and carry out analysis. Performed detailed QC reviews against regulation Conduct analysis through different databases; utilized both internal and external databases . National Housing Trust (Rotation for Practicum Experience- Customer Care) February 2019 March 2019 Handled Refunds Query Preformed front Desk Activities Performed Standard Monitoring Department Visits Prepare ReportNational Housing Trust - Financial Transaction Processor June 2012 March 2019 Verified employers company information using paper application and NHTs systems Created monthly & weekly report for management. Updated and process unprocessed database using Microsoft applications and SharePoint.Candidate's Name
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153 Centennial Ridge Drive Acworth 30102 Telephone: PHONE NUMBER AVAILABLE(mobile)Email: EMAIL AVAILABLE Carried out comprehensive research and detailed analysis using NHTs systems Validated contribution details Assigned customer contributions as per employer deduction Updated research log with status of customer records processed. National Land Agency Land Titles - Records Officer June 2006 May 2008 Retrieved and delivered search requests for external and internal customers Generated Search Certificates in the Registration of Titles Act. Carried out title search using customers information. Life of Jamaica October 2005 July 2006Sub-Agent Influenced prospective clients into purchasing life insurance product, Ensured that clients maintained their existing policies. Created reports for management detailing areas of concern that need to be addressed to enhance productivity.Life of Jamaica June 2003 November 2003Administrative Clerk Created electronic data-base from paper Applications to protect and preserve data. Utilized telemarketing to identify prospective clients. Scheduled appointments and filed confidential client information. References: Available upon Request.Candidate's Name
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