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Title IT Manager/Business Relationship Manager
Target Location US-MD-New Market
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLEEMAIL AVAILABLE  https://LINKEDIN LINK AVAILABLEPMP certified Product/Project Manager with 10+ years of experience with infrastructure and application initiatives. Seeking leadership/management opportunities with a focused in IT Business Strategies, Analytics, Project and Technological Advancements.EXPERIENCEOCTOBER 2022  PRESENTSR. PRODUCT OWNER AND BUSINESS LEAD, Advance auto partsSr. Product Owner for POS systemsLead all IT Business Transformation initiatives for 2000 US stores and 500 Canadian storesManage team of Scrum Masters, PMs, Developers, BAs, Architects and EngineersManaged Server Migrations, Server Stand-Ups, and Decommissions for cost optimizationManaged System Architectural Projects with an end goal of Stabilization and ModernizationResponsible for managing all Support related issuesLeverage New Relic Monitoring to ensure system efficiency and ensure stable environmentCreating library and catalogs of lessons learn and SOPsHandling Stakeholder communications and updatesFEBRUARY 2022  JANUARY 2023IT DIRECTOR, sirius technical servicesDelivered a $1.5M B2B ATS for staffing agencies to efficiently navigate potential employers through recruitment, hiring, and onboarding.Work with C-level suite and stakeholders to create vision and goals for multiple projectsConsult and collaborate across cross-functional teams with software and marketing teams to align marketing messaging with the project scopeConsult risk assessments and provide strategies for risk mitigationManaged communication across departments to schedule and plan bi-weekly company all-hands meetings to ensure the team was bought into projects and the overall company missionManaged Server Maintenance (Patch/Backups)APRIL 2019  FEBRUARY 2022SR. PROJECT MANAGER, lifetimeLed the development of a health integration software, which was responsible for $5M in total profit in first 6 months of deploymentAssisted UNIX and Security team with infrastructure related projects (managing change management and fixes around load balancers, cloud storage management, firewall rules/policies implementation)Set and met 94% of goal deadlines, allocated budget, and worked across software, marketing, and executive teams to ensure teams were properly resourcedCommunicated progress and roadblocks to stakeholders, including executive management, and made recommendations to remove roadblocks leading to on-time and on-budget delivery of projectPerformed Risk Management Analysis across multiple projects and teamsAPRIL 2017  JANUARY 2022PROJECT AND TRAINING MANAGER, lifetimeManaged deployments related to Lightspeed POSCreated Project Roadmap and Established Timelines and Budgets for POS deploymentsLead Project Manager for POS Development and QA team. Leverage Agile for CI/CD to continually improve POS features.Worked closely with POS Product Team to understand club needs and improve process flow.Lead Project Manager/Product Owner for E-COMM store. Responsible for new deployments, Product Management and Risk Mitigation. Worked directly with Credit Card and other Third Party Vendors to ensure seamless software integration.Managed communication across departments to schedule and plan bi-weekly company all-hands meetings to ensure the team was bought into projects and the overall company missionUpdated client files in CRM, boosting department organization by 7%Scheduled appointments and demos, updating calendars to reduce instances of overbooking by 96%Met 100% of deadlines and project goals, earning a promotion upon completing a $750,000 projectOversaw all Project Coordinators and Jr. PM. Was responsible for continuing education and all project milestonesFEBRUARY 2017  AUGUST 2018PROJECT MANAGER, DAW & AssociatesPlan, track, and report on the performance of multiple ongoing projectsStreamline processes for more efficient workflowsSupport Sr. PMs as neededAPRIL 2015  MAY 2017PROJECT COORDINATOR, lifetimeAssisted Project Managers with creating project scope, milestoneCollaborated with stakeholders and PMs on budget and project deliverablesManaged vendor relationshipsEDUCATIONMAY 2016INFORMATION TECHNOLOGY: DATA SECURITY AND NETWORKING, liberty UniversityPMP, Project management instituteITILV4 FOUNDATION CERTIFIEDSKILLSSDLCAGILECloud Services (Azure, AWS)RISK MANAGEMENTPM SOFTWARE (Jira, Microsoft Project, Asana)Data AnalysisACTIVITIESMember and Volunteer  Washington, D.C. Project Management InstituteMember  Kappa Alpha Psi Fraternity, Inc

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