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Click here or scroll down to respond to this candidate Candidate's Name
Miami Beach | PHONE NUMBER AVAILABLESUMMARYA seasoned fine dining server with a rich background in upscale hospitality, proficient in Italian and deeply knowledgeable about Italian cuisine. Known for delivering unparalleled service and exceeding guest expectations, she thrives in fast-paced environments. With experience at the prestigious Palm Hotel, she has honed her skills in providing exceptional dining experiences to discerning clientele.EXPERIENCEThe Palms Hotel Miami | Miami, FLServer | Since November 14, 2021 Provide exemplary fine dining service, ensuring guests receive a memorable and enjoyable experience. Expertly navigate POS systems to process transactions swiftly and accurately. Foster a welcoming atmosphere by building rapport with guests, enhancing their overall dining experience.Graspa Group - SPRIS | Miami Beach, FLExceptional Server | December 2020 - Present Extend a warm welcome to every guest, fostering a delightful dining ambiance. Offer insightful menu recommendations tailored to individual preferences. Execute orders promptly and accurately, maintaining a high standard of food quality. Provide attentive and personalized service within the vibrant atmosphere of a fast-casual dining setting.Alloy Bistro Miami | Miami, FLCaptain Server | December 2017 - January 2020 Extend a warm and inviting welcome to guests, ensuring a memorable dining experience from start to finish. Offer expert guidance with menu selections, elevating the dining experience with tailored recommendations. Execute orders with precision and efficiency, guaranteeing timely delivery of delectable dishes while maintaining exceptional food quality standards.Tatel (Ritz Carlton Miami Beach) | Miami Beach, FLCaptain Server | December 2017 - January 2020 Orchestrated memorable dining experiences, ensuring each guest's visit was nothing short of extraordinary. Spearheaded the training and supervision of dining room staff, upholding the esteemed fine dining standards of the Ritz Carlton. Shared extensive menu knowledge and provided expert assistance to guests, enhancing their culinary journey. Anticipated and surpassed guest needs, delivering service that consistently exceeded expectations.La Locanda | Miami Beach, FLManager (2x/week) & Server | December 2017 - January 2020 Directed all staff operations during managerial shifts, ensuring seamless and efficient restaurant management. Oversaw the opening and closing procedures of the restaurant, maintaining standards of excellence throughout. Delivered unparalleled customer service, leaving a lasting impression on patrons with each interaction.Alan Potamkin Private Charter | Miami, FLSkipper | December 2017 - January 2020 Diligently upheld the maintenance, appearance, and safety protocols of the vessel, ensuring optimal operational conditions. Offered a professional and hospitable demeanor in interactions with clients and guests, ensuring their comfort and satisfaction throughout the charter experience.Sylvano Restaurant | Miami Beach, FLBartender & Bar Manager | December 2012 - August 2016 Cultivated a loyal clientele base through consistently delivering professional and amiable service. Expertly crafted and presented a diverse array of alcoholic and non-alcoholic beverages to patrons in a high-energy setting. Managed all aspects of the bar, including employee scheduling, inventory procurement and restocking, and ensuring accurate financial transactions.Sybilla Restaurant | Miami Beach, FLServer | December 2011 - December 2012 Delivered exceptional, friendly, and efficient service, ensuring guests' satisfaction was always prioritized. Mastered menu knowledge to offer personalized recommendations, enriching guests' dining experiences. Cultivated a vibrant and engaging atmosphere, contributing to the restaurant's positive reputation and ambiance.Goa Club | Rome, ItalyBartender | January 2008 - November 2011 Crafted innovative and enticing signature cocktails, elevating the bar's offerings and enhancing the customer experience. Fostered a vibrant and welcoming atmosphere, ensuring guests felt valued and appreciated throughout their visit. Skillfully managed all aspects of the bar, including handling payments, maintaining inventory, and reconciling cash receipts at the end of each shift.EDUCATIONUniversity La Sapienza, Rome, ItalyBachelor of Science in Science of Communications (2006) Acquired comprehensive knowledge in the field of Communications, encompassing both theoretical frameworks and practical applications. Engaged in coursework that explored various facets of communication theory, media studies, and interpersonal communication dynamics. Developed critical thinking, analytical, and communication skills essential for success in the field of communications.SKILLS Proficient in multiple languages including English, Italian, and Spanish, facilitating effective communication with diverse clientele. Experienced in working with POS (Point of Sale) systems, ensuring accurate and efficient processing of transactions. Strong interpersonal skills, enabling the establishment of rapport with customers and colleagues alike, contributing to a positive work environment. |
