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Zion, ILEMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional & collaborative individual looking to contribute & add value to the contributions towards the goals of the collective profession. Written & electronic communication Data entry Collaborative Customer service Call centerWork ExperienceVirtual AssistantLV Publishing - Waukegan, ILSeptember 2018 to Present Assists with social media management Assists with virtual book clubs Maintains subscriber e-mail listsCSR - Customer Service RepresentativeLoan Max Title Loans - Kenosha, WIAugust 2023 to November 2023 Processing payments from loans taken out physically & electronically Financial customer service Cashier handling Professionally coordinating the loan distribution process independently using quality customer service Providing loans Call center collection calls made dailyAmazon Warehouse Associate/ DriverAmazon - Waukegan, ILSeptember 2017 to January 2023 Performed tasks such as processing incoming stock and materials Collaborated with a team picking and filling orders for great customer satisfaction Coordinated shipping orders Safely following driving laws in order to safely deliver goods to customers Food Service/Server/CashierCulvers Restaurant - Carbondale, ILAugust 2018 to December 2019 Provided friendly service to valued customers displaying the highest desired form of professionalism which included friendly conversation and a welcoming atmosphere Assured that the inhabitants of the establishment were comfortable by keeping organization and cleanliness of business to top standards Upheld both professional and personable behavior behind cash register ensuring both operational success and customer satisfaction Responsible for Handling cash and carrying out transactions Front Desk Receptionist/Administrative AssistantCollege of Lake County - Grayslake, ILSeptember 2013 to May 2017 Administrative tasks: answering phones, maintaining files, sorting, emails Team lead in aiding new students with college preparation process Coordinated college preparation events for high school students Showcased professionalism greeting and acknowledging individuals with a smile or answering any questions neededEducationAssociate's degree in BusinessCollege of Lake County Grayslake - Grayslake, ILSeptember 2013 to May 2017Skills Communication Excellent interpersonal skills Collaborative Cash register Serving Communication skills Filing Computer skills Microsoft Office Sales Documentation review Negotiation Cash handlingCertifications and LicensesDriver's LicenseCPR CertificationProperty & Casualty LicenseLife & Health Insurance License |