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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Ranch Hand Ln
Jacksonville, NC
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Skills
Pro cient in Microsoft Of ce Suite
Exceptional customer service
Excellent ability to prioritize
Organized and detail-oriented
Professional and personable
Pro cient in multitasking and working fast paced
Experience
August 2020 - PRESENT
Scentsy , Remote - Certi ed Independent Consultant
Independent consultant for a multimillion dollar fragrance company
Engage with customers to ensure a positive experience
Set up parties for customers
Sell fragrance products to customers who are interested in a variety of products
September 2013 - October 2019
Buffalo Wild Wings, Stafford, Virginia - Customer Service Professional
Greets arriving and departing guests warmly and escorting them to assigned dining
areas.
Responsible for all seating areas; ensuring all areas meet expectations and standards.
Prepares tables for customer use including rearranging areas to accommodate large
groups.
Trains new employees on guest service expectations and restaurant protocols.
Assists waiter staff and bartenders with special requests and guest inquiries.
Coordinates with staff members to ensure that all guest needs are met while providing
high quality
customer service.
Addresses customer inquiries and/or concerns, resolve any issues promptly, and alert
management
of potential or reported customer issues.
Responsible for packaging takeout orders, reviewing the order with the guest, ensuring
the order is
correct and all guest needs are met.
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Responsible for end of night and/or close-down procedures at the front of the
restaurant.
Provides menu recommendations to guests in an informative and helpful fashion.
Increases restaurant sales by suggesting additional menu items.
Effectively communicates with kitchen staff regarding customer allergies, dietary
restrictions,
special needs, and preferences.
Provides attentive service; regularly checking on guests to ensure satisfaction with the
atmosphere
and each meal course and beverage selection.
Manages closing duties including restocking items and reconciliation of the cash
drawer.
Protects establishment and patrons by continually adhering to sanitation, safety, and
alcohol
control policies.
June 2011 - July 2012
RPMC Pools, Fredericksburg, VA- Lifeguard
Maintained constant surveillance of patrons in the facility; acted immediately and
appropriately to
secure safety of
patrons in the event of emergency.
Provided emergency care and treatment as required until the arrival of emergency
medical
services.
Presented professional appearance and attitude.
Maintained a high standard of customer service.
Performed various maintenance duties as directed to maintain a clean and safe facility.
Education
January 2016 - August 2018
Averett University, Quantico, VA- Bachelors in Business Administration
Germanna Community College 2013-2015
AAPC: Presently attending for a medical coding certi cation
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