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Click here or scroll down to respond to this candidateCandidate's Name
Maryland, USA PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInGrowth-focused Leader with 13+ years of combined experience in agile scrum mastery, project management and business analysis across various industries. Highly skilled in developing an agile mindset in the workplace to create, deliver and sustain complex products and services. Committed to promoting continuous improvement throughout organizations while monitoring team progress and removing obstacles. Adept at coaching and guiding development teams to optimize their application of Agile/Scrum practices and ensuring team members effectively use Scrum principles. Track record of success in setting up Scrum ceremonies while identifying and troubleshooting obstacles that are hindering assigned teams progress. AREAS OF EXPERTISEProject Management and DeliveryBudgeting and ForecastingIT Infrastructure ManagementSoftware Development Life CycleTeam Building and LeadershipStakeholder Liaison and EngagementScrum Ceremonies and EventsRisk Management and AssessmentStrategic Planning & ImplementationContinuous Process ImprovementSprint Planning and RetrospectivesProduct Backlog RefinementsSprint Cycle Metrics and ReviewsProcess Workflow ModelingDevOps and Automation TestingAgile Software DevelopmentBusiness Management and AnalysisFramework Development/ExecutionCloud Migration and IntegrationPerformance Monitoring and ReviewCustomer Service and RetentionPROFESSIONAL EXPERIENCERite Aid Ethers, PAScrum Master Project Manager May 2020 - PresentFacilitate more than 14 collaborative workshops with at least 5 cross-functional project teams in the Corporate Office.Define project scope, spotting potential challenges, applying agile methodologies and adapting to evolving requirements.Create and execute project schedules, integrating critical milestones and dependencies and conducting risk assessments.Manage client and project team interactions to streamline and ensure seamless collaboration during daily scrums, sprint planning, sprint retrospectives, sprint reviews, incident and release management, and program increment (PI) planning.Coordinate dependencies, development and Agile implementation activities across multiple projects while documenting the strategic vision, setting and executing project plans, verifying the build and releasing the product to the customers.Lead User Story Precision and Development Life Cycle while leveraging appropriate Agile principles and methodologies.Identify key project risks and issues, formulating mitigation plans as well as resolving issues under aggressive timelines.Supervise a total of 12 project teams through the entire software development life cycle from detailed requirements gathering and analysis process to the design, development/build, pilot, implementation and ongoing service management.Assemble cross-functional teams, maintaining project momentum and minimizing any potential disruptions by over 56%.Conduct program implementation and daily standup meetings, empowering teams to self-organize in cross-functionality.Guide and coach highly effective staff on how to use Scrum processes and rely on Azure as the Agile tool for their teams.Produce documentation of acceptance criteria for user stories to provide clarity and structure for the development teams.Protect the team from outside distractions, impediments or conflicts with a focus on product backlog and project timeline.Effectively track and communicate the teams velocity and sprint/release progress to all affected teams and management.Collaborate with the internal and offshore Scrum teams involved in the migration of On-Premise Software Apps to cloud(Google) or databases to Cloud (Google) while managing and tracking both phases of each project using Azure DevOps.Direct onsite training for business users, supporting the teams, leading by example and maximizing productivity by 37%.Build and implement complex internet and intranet applications on multiple platforms, recommending architectural improvements, designing and integrating solutions, resolving issues, preventing distractions and keeping projects on track.Support future projects by designing strategic plan for component development practices and enforcing DOR and DOD.Organize routine scrum ceremonies, daily standup, backlog grooming, sprint review meetings as well as retrospectives.Track burndown issues, integrating capacity planning into sprint planning sessions and improving team velocity by 28%.Liaise with the Product Owner and the Scrum team to negotiate the minimum viable product for delivery for each project. M&T Bank McLean, VAScrum Master December 2016 - December 2019Partnered with teams involved in a technological upgrade program to migrate on-premise software app to cloud (Google), coordinating global roll out of contact center solution based on sales force and integrating agile principles/work products.Arranged team meetings and executed teamwork initiatives to ensure the continual improvement of teams agile practices.Ensured team focused on quality and continuous delivery while balancing workloads and making data-driven decisions.Utilized suitable SDLC process which included Waterfall, Rational Unified Process methodology (RUP) and Agile-Scrum.Participated in discovery sessions, interviews, prototyping, document-reviews, plan setup and configuration with clients.Interacted with the clients or users and supported the marketing team to resolve implementation and performance issues.Communicated with the key stakeholders at all levels across the organization to manage, inform and influence outcomes.Worked with Product Owner, the Program Manager and System Architect while updating the roadmap, identifying top 5 epics prior to program increment (PI) planning and making sure that the features of the PI were always well elaborated.Liaised with the team during the PI meeting to map out user stories into the various sprints based on the teams capacity.Identified and resolved impediments to success by working collaboratively with a team and driving intelligent solutions.Mentored the teams consisting of Scrum Masters, Business Analysts, Managers and Executives on the Agile Methodology.Served as a key guide on the implementation of Scrum and other Agile Frameworks while identifying the risks and dependencies on PI goals, adapting and enforcing Scrum practices and managing change to new norms throughout team. Xerox Bethesda, MDScrum Master October 2014 - December 2016Trained over 14 less-experienced team members on how to adopt Scrum/Agile best practices and deliver quality products.Protected the team from internal and external distractions to help them focus on day-to-day QA activities to be productive.Was instrumental to backlog refinement, sprint planning, daily stand ups, sprint reviews and sprint retrospectives tasks.Contributed to scrum of scrums meetings in a complex project environment with various tech leads and program manager.Encouraged self-organization among team members to ensure that the team itself could remove issues wherever possible.Developed more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with focus on problem resolution while facilitating discussions, decision making and conflict resolution meetings.Coordinated the day-to-day internal and external communication, improving transparency and radiating information.Successfully partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog. Erie Insurance Co. Baltimore, MDBusiness Analyst March 2011 - October 2014Conducted live-meetings with vendors on day-to-day basis in order to identify and promptly resolve vendor-related issues.Examined and streamlined the existing business application and processes, creating new business process diagrams, monitoring current source system, collected end user requirements and suggested the improvised business process model.Met with the change management team, problem management team and other relevant teams to discuss impact of changes, tickets problems, preparing each project milestone plans and documenting the vision and scope of the individual project.Interacted with business owners, subject matter expert and marketing team, for requirements gathering in definition Stage.Gathered and analyzed business requirements of clients, developing process model and forming detailed business policies.Coordinated between the team members according to the business requirements to meet project deadlines and budgets.Wrote minutes of project meetings while setting up and performing meetings, briefings, demonstrations and JAD sessions. TECHNICAL EXPERIENCEOffice Tools: Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Access) and Google Workspace.Virtual Collaboration Platforms: Skype for Business, WebEx and Google Hangouts.Project Methodologies: Waterfall, Rational Unified Process methodology (RUP) and Agile.Cloud Technologies: Google Cloud Platforms (GCP), Azure and Geo-Redundant Storage (GRS).Agile Management Tools: Jira, Rally and Visual Studio.Frameworks/Libraries: Hadoop and .Net.Agile Frameworks: Scrum, Kanban, XP, SAFe and Scrumban.Additional Tools: Adobe Magento, Adobe Experience Manager (AEM), Azure DevOps, MuleSoft and API. CERTIFICATIONSCertified Scrum Master (CSM), Scrum Alliance DateCompTIA Security+ CE, CompTIA DateSAFe 5.0, Scaled Agile November 2020EDUCATIONUniversity of Yaound 1 Yaound, CameroonMasters degree in Educational Psychology June 2017 University of Buea Buea, CameroonBachelor of Education (B.Ed.) in Education Psychology September 2012 OTHERSLanguages: English (Fluent) and French (Fluent). |
