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Click here or scroll down to respond to this candidateCandidate's Name
Overland Park, Kansas PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Seasoned Operational Process Improver Strong Team Leader PROFESSIONAL SUMMARYOperations Director with over 15 years of proven success in optimizing supply chain operations. Spearheaded initiatives that resulted in a 30% reduction in operational errors and a 20% increase in efficiency & 15% reduction in expenses. Recognized for leadership in implementing cutting-edge technologies and process improvements, leading to streamlined operations and enhanced customer satisfaction. Skilled in team building, strategic planning, and fostering a culture of innovation. Seeking an opportunity to leverage expertise in a forward-thinking organization committed to excellence.AREA OF EXPERTISE Continual Process Improvement High Level of Customer Service Supply Chain Operations ISO Standards OSHA Compliance Supply Chain Management Operating Efficiencies CommunicationPROFESSIONAL EXPERIENCEDirector of Warehouse Operations, IBT Industrial Solutions, Merriam, KS July 2023 January 2024 Oversaw daily operations (including staffing) of the Central Distribution Center, ensuring efficiency and reliability in serving our 36 warehouses. Re-evaluated carriers and cut extra spending costs of over $40,000. Individually worked to retain ISO Certification for Warehouses. Led a comprehensive redesign of warehouse operations, with a focus on implementing automation strategies and transitioning to automated processes to enhance efficiency and productivity. Mentored, guided, and supported a team of long-tenured employees, fostering a culture of continuous learning and improvement. Effectively managed change within the organization, mitigating resistance and promoting acceptance of new strategies and procedures. Collaborated closely with the procurement and inventory management teams, ensuring alignment of processes and systems across the supply chain. Developed and maintained policies and procedures to ensure regulatory compliance and best practices in warehouse management. Monitored and reported on crucial warehouse metrics, providing strategic insights and recommendations to the Vice President of Supply Chain. Ensured the maintenance of warehouse infrastructure and equipment and oversaw the implementation of necessary upgrades and replacements.Store Manager, Big O Tires, Stanley, KS December 2020 July 2023 Implemented parts management system by using statistical data and reduced cost of parts by 20%. Monitored shipping and receiving material transactions for accuracy. Regular collaboration with senior leaders to work through areas of opportunity as identified by Critical Success Factors (CSFs). Developed and implemented strategies to maximize Return on Value while maintaining a positive team culture. Promoted a safe, OSHA compliant work environment as part of day-to-day operations. Coached managers and supervisors, enabling them to drive People Change within their respective teams to drastically improve Customer Experience. Defined and monitored Key Performance Indicators (KPIs) to identify and execute opportunities to improve all related processes. Executed weekly staff performance evaluations and reviewed and hired workforce. Performed budget management tasks such as monitoring company performance against estimates and preparing annual budgets.Inventory Manager, Chewy, Edgerton, KS September 2020 December 2020 Key player in completing the relocation of inventory warehousing supplies while having a high focus on safety. Worked closely with management to recognize and correct operational problems and or issues. Worked with managers and office staff to support day to day business efforts by utilizing technology-based tools and processes. Managed processes which identified and enforced significant Continuous Improvement opportunities. Safely loaded and unloaded items around distribution center while maintaining inventory, storing products, and keeping work area clean and safe by utilizing forklift. Process Assistant, Amazon, Lenexa, KS August 2019 September 2020 Direct Supervision of 12 Shipping Associates and 5 receiving associates with a daily outgoing shipment of approximately $500,000. Responsible for talent development, provided direction for and led performance management and development amongst management teams. Worked with supervisors to reduce warehouse refusals, decrease inventory adjustments, and improve inventory location accuracy. Increased employee turnaround time of processing inventory by 2% through review of processes. Achieved 100% compliance for safety regulations. Responsible for meeting and exceeding Key Performance Indicators around Logistics Management, which includes On Time Delivery, Rate of Returns and Order Picking Accuracy. Developed processes to prioritize inspections for all merchandise in identifying defects and/or damages to product and worked with suppliers to quickly remediate issues. United Medicare Advisor, Spring Venture Group, Kansas City, MO May 2018 April 2019 Worked closely with executive leadership to strategize innovative business processes and technology initiatives, resulting in a 5% improvement in operational efficiency. Responsible for analyzing and resolving policy and account related questions to increase Client Satisfaction.Service Manager, National Tire and Battery, Olathe, KS November 2014 May 2018 Increased gross profit of the store by 20% per year by analyzing sales statistics to understand and close new market opportunities. Accountable for all monthly and quarterly inventories, sales, safety, labor, and overall profit/loss margin. Led monthly P&L reviews with district management with a focus on budgets and expenses to maximize profitability.Assistant Manager, Walmart, Olathe, KS July 2012 November 2014 Responsible for hiring, supervising, training, and ongoing development of around 200 associates. Increased gross profit by 5% with focused efforts on operations, process, and employee engagement. Supervised the schedules and resources of over 200+ associates involved in the production and delivery of inventory.EDUCATIONBachelors in Communication, MidAmerica Nazarene University, Olathe, KS 2011 Business control * business integration * inventory planning * succession planning * teamwork * transportation operations * maintenance supervision * fleet maintenance * automotive * communication * interpersonal skills * maintenance supervision * organization skills * problem solving * supervisory skills * confidentiality * Inventory management * project management * building codes * industry standards * inventory control * logistics management * operations * procurement * equipment reliability * implementation plans * job scheduling * lean manufacturing * continual process improvement * key performance indicators * maintenance and repair * planned preventative maintenance * technical leadership * total productive maintenance * customer relations * customer satisfaction * record of success * resolving issues * team motivation * tape management * transportation management * supply chain management * change management * consumer electronics * fulfillment * go live support * manufacturing * operations management* group leadership * develop employees * training * financials * budget * certifications * audits * self motivated * strong work ethic * positive attitude |
