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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Emerald IsleMoncks Corner,SC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills Teamwork/Collaboration Great communicator Organized Multitasking Motivated Trustworthy Adaptability and flexibility Experience with Microsoft Word, Microsoft Powerpoint, Excel ExperienceAugust 2013 - July 2017Zaxby's 433 Saint James Ave, Goose Creek SC 29455 - Cashier Front cashier and Drive thru cashier I demonstrated with great customer service by helping,and explaining the menu,or problems with their order.July 2018 -presentWalmart 511 N Highway 52 Moncks Corner, SC 29461- Sales Associate Assisting in the Mens and Boys department,keeping the area clean and organized for customers. Provide outstanding customer service to ensure all customers' needs and wants are fulfilled. Replenish, stock and organize inventory in a timely manner. maintaining and creating attractive merchandise displays, to increase strategic placements of new inventory to exceed purchases.Barclays Customer Security Agent November 2021 -Present 23450 Ingleside Blvd Ladson,SC 29461 Maintain strong company knowledge to better assist cardmembers with concerns, questions,and education regarding fraud charges or credit card applications on account. Provided 30 + cardmembers a per day,by creating positive solutions and empathy in a polite manner. Highly knowledgeable of security operations,and procedures when someone calls in giving false information or has changed all information on account of the true cardmember such as account takeover cases.May 2023 - PresentT-Mobile Customer Service Expert7643 Rivers Ave, North Charleston SC 29406 Provide exceptional service to all customers with account issues,and corrections. Defuse 2 or more escalated calls per day by speaking with customers to ensure they are experiencing the best service. Managed 30 plus calls a day addressing billing inquiries,helping customers understand their bill, and are happy with all products on account. Review product sales orders daily for accuracy by upselling promotions,and deals that allows customers to be knowledgeable about new offers they can take advantage of .EducationCane Bay High School- 1624 Rd, Summerville, 29486-GPA: 3.2-Graduated: 2015Claflin University- 400 Magnolia St, Orangeburg, SC 29115-August 2015- May 2016University of South Carolina Upstate -800 University Way, Spartanburg, SC 29303-August 2016- April 2017Trident Technical College Berkeley Campus- 1001 S Live Oak Dr, Moncks Corner,SC 29461-October 2017 - August 20193-Graduated :2019-Associate's of ArtClubs/OrganizationsDECA Club (Disstributive Education Clubs of America) We focused on entrepreneurship, Hospitality and management,and develop great marketing skills that will benefit in the future. Excel Club Focused on improving and serving our schools,youth activities, and community. |
