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Candidate Information
Title Customer Service Operations Manager
Target Location US-NY-Valley Stream
Email Available with paid plan
Phone Available with paid plan
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ElijahJimenezEMAIL AVAILABLEStreet Address  Dubois Avenue, Valley Stream,NY Street Address
PHONE NUMBER AVAILABLEFeb 9, 2000Detail-oriented with experience in inventorymanagement, restocking, data-tracking andmaintaining organization in retail settings. Strong work ethic and excellent communication skills. Dedicated team player committed to providing exceptionalcustomer service.OPERATIONS MANAGER Oct 2022 - PresentMax Mara Manhasset, NYSALES ASSOCIATE & STOCKASSOCIATEOct 2022 - Jul 2023Brooks Brothers Manhasset, NYSTOCK ASSOCIATE Oct 2021 - Jan 2022Gucci Manhasset, NYSALES REPRESENTATIVE Jun 2019 - Oct 2019Vector Marketing/Cutco Levittown, NYPROJECT MANAGER Jun 2018 - Jun 2022Faye Homes LLC Valley Stream, NYBACHELOR OF SCIENCE Jan 2024 - PresentFarmingdale State College Farmingdale, NYBACHELOR OF SCIENCE Aug 2023 - Dec 2023SUNY Old Westbury Westbury, NYASSOCIATE DEGREE Sep 2018 - Dec 2021Nassau Community College Garden City, NYS K I L L SAttention to detailOrganizationQuick decision-makingCustomer serviceCommunicationData analysisInventory ControlTroubleshootingProblem-solvingDatabase managementE X P E R I E N C ECollaborated with cross-functional teams to meet operational goals and exceed customer expectations.Maintained organization of office documents, supplies, and inventoryOversee inventory management for a diverse range of products in a fast-paced environment.Implement efficient stock rotation strategies to minimize waste and optimize product freshness.Coordinate receiving and shipping procedures to ensure timely and accurate stock replenishment.Utilize data analysis tools to forecast demand and prevent stockouts while maximizing profitability.Demonstrated exceptional customer service skills, resulting in increased sales and positive customer feedback.Responsible for receiving, organizing, and replenishing inventory in a timely manner.Utilized strong attention to detail to ensure accurate product labeling and pricing.Collaborated with team members to maintain organized and efficient stockroom operations.Efficiently processed shipments, ensuring accurate and timely delivery of merchandise to the sales floor.Efficiently organized and replenished merchandise to maintain store presentation standards.Demonstrated strong attention to detail while conducting inventory counts and restocking products.Utilized excellent time management skills to meet deadlines and fulfill customer orders.Collaborated with team members to ensure accurate labeling and pricing of items.Built relationships with clients and provided exceptional customer service to drive repeat business.Conducted product presentations and demonstrations to effectively communicate benefits to potential customers. Utilized CRM system to track leads, manage accounts, and streamline sales processes.Utilized effective communication and negotiation skills to close deals and drive revenue growth.Successfully met and exceeded sales targets consistently, demonstrating strong performance.Led cross-functional teams to successfully deliver projects on time and within budget.Supervised team of contractors to ensure high-quality home improvement projects were completed efficiently.Conducted regular site visits to ensure projects were progressing according to schedule and budget.Provided exceptional customer service, addressing and resolving any concerns or issues promptly.E D U C A T I O N

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