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Business AnalystAtlanta, GA PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn SummaryBusiness Analyst with 3+ years of experience translating business requirements into innovative and effective solutions. Proven expertise in facilitating communication between stakeholders, analyzing processes, and implementing improvements for enhanced efficiency. Adept at utilizing data-driven insights to drive decision-making and collaborating with cross-functional teams to achieve organizational goalsSkillsMethodologies: SDLC, Agile/Scrum, WaterfallLanguage: Python, SQLDocumentation: FRD, BRD, SRSProject Management Tools: MS Project, MS SharePoint Visualization Tools: Tableau, Power BI, Microsoft Excel, Figma Analysis Skills: Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, SWOT analysis Software/Other Skills: Jira, Microsoft Dynamics 365, Lucidchart, Microsoft Visio, HP Quality Center, JAD, Rational ClearQuest, RTM, UAT, Lucidchart, SalesforceSoft Skills: Time Management, Leadership, Negotiation, Decision-Making, Documentation, Verbal Communication, CRM(Customer Relationship Management), Problem-Solving Operating System: Windows, LinuxEducationMaster in Computer Science Kennesaw state university, Marietta, GA Bachelor in Computer Science KLEF University, Guntur, Andhra Pradesh ExperienceMetlife, USA May 2023 - CurrentBusiness Analyst Followed Scrum framework in Agile methodology to ensure project objectives are met efficiently and timely Prepared Use Case Diagrams swim lane, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Diagrams, and Collateral Diagrams using MS Visio Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements Prepared the project schedule using MS Project and work with plan reporting to receive and review the reports Managed and administered corporate Microsoft SharePoint Application Facilitated the Scrum ceremonies (Sprint Planning Meeting, Daily SCRUM Meeting, Sprint Review Meeting, Sprint Retrospective Meeting, and Product Backlog Refinement Meeting) Spearheaded and executed end-to-end testing efforts, including regression, functional, and black-box testing, resulting in a 20% decrease in post-release defects and ensuring seamless user experience Logging and tracking the defects using Jira and managing the testing process with the QA team Maruti Techlabs, India June 2020 - Nov 2022Business Analyst Wrote test scripts for Software Applications developed using the Waterfall methodology Documented and maintained functional requirements FRD, business requirements BRD, custom workflows, and product enhancements Participated in regression and functional testing, user acceptance testing UAT, and black-box testing Conducted the sprint-planning meeting, daily scrum meeting, sprint review meeting, and sprint retrospective Facilitated and participated in Joint Application Development and Joint Resource Planning sessions with management, SMEs, vendors, users, and other stakeholders Used testing tools like HP Quality Center to resolve defects raised during the implementation time Developed test scenarios, test conditions and test cases Performed the user acceptance test UAT and prepared test cases based on Business requirements required documentation Streamlined defect tracking process by implementing Jira and collaborating closely with QA team; reduced average resolution time by 40% and increased bug fix efficiency by 25% |