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Customer Service Agent Resume Grapevine,...
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Title Customer Service Agent
Target Location US-TX-Grapevine
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEsummary of qualifications Maintained a comprehensive understanding of the hair care industry and business operations. Managing, motivating, and training a small team of Stylist. Excellent customer service and interpersonal skills. Identifying staff of training requirements. Controlling and budgeting salon expenses. Ensuring high standards of hygiene, cleanliness within the salon. Experienced Administrator, proficient in using Desktop Applications, Microsoft Word, Excel, Spreadsheets, Outlook, Database and the Internet. Comprehensive knowledge of account receivable procedures, credit and collection operations activities. Developed financial budgets, mediating between lenders and borrow to proposed action plan, facilitating loan modification to prevent foreclosures.PROFESSIONAL WORK EXPERIENCEHome Health Aide/(Private Duty)August 6,2017 -Feburary 6, 2020Duties:Activities of Daily Living:Feeding,bathing,dressing,vital signs,cooking and light housekeeping.LICENSED COSMETOLOGISTJ.C. Penney Stores/ Licensed Salon Stylist-Dadeland Mall; Miami, FloridaMay 9, 2012  presently employedGovernors Square Mall; Tallahassee, FloridaJanuary 18, 2005  May 9, 2012Maintain regular client list of 70 people, serving as their exclusive hair stylist while providing consultation with hairstyle decisions.Maintain/proficient with manual and computerized scheduling, bookkeeping, supplies and equipment inventory. Experienced in selling hair care products to clients, and educating clients on product benefits and usage.F.A.B. Styles Salon/Licensed Cosmetologist  Salon Owner; Tallahassee, FloridaFebruary, 1995  September, 1998financial credit counselorConsumer Credit Counseling of West Florida/Credit Counselor; Tallahassee, FloridaSeptember 1998  February 2002Consumer Credit Counseling Service of Central Florida/ Credit Counselor; Tallahassee, FloridaFebruary 1996  August 1998 Interviewed clients one on one, analyzed clients financial situations, determined the cause of clients financial problem and motivated the client to follow CCCS recommendations which included, goal setting, planning a budget, paying debt promptly, maintaining savings, continuing contact by phone or through periodic review. Resolved client/creditor financial issues and presented financial seminars to the community.business and financeCapital City Bank/Executive Business Administrator/Coordinator; Tallahassee, FloridaFebruary 12, 2002  April 30, 2004 Prepared statements using Word processing, Spreadsheets, Financial Database, Internet Explorer, Notepad, Microsoft Word, Microsoft Excel, and Microsoft Outlook. Performed general office duties, which included ordering supplies, maintaining records, and bookkeeping. Collected and disbursed funds and completed banking transactions for all merchants. Purchased account receivables from merchants, properly posted all payments and funded all merchants checking and reserve accounts.financial credit counselorConsumer Credit Counseling of West Florida/Credit Counselor; Tallahassee, FloridaSeptember 1998  February 2002Consumer Credit Counseling Service of Central Florida/ Credit Counselor; Tallahassee, FloridaFebruary 1996  August 1998 Interviewed clients one on one, analyzed clients financial situations, determined the cause of clients financial problem and motivated the client to follow CCCS recommendations which included, goal setting, planning a budget, paying debt promptly, maintaining savings, continuing contact by phone or through periodic review. Resolved client/creditor issues and presented financial educational seminars to the community.Education & CredentialsNorth Florida Cosmetology Institute Licensed Cosmetologist (1994  1995) International Career Institute, Licensed Nursing Assistant (1991-1992)Branell Institute, Certified Professional Secretary (1990-1992) Gadsden Vocational Technical School, Certification-Marketing Strategies (1989-1990)

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