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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Helene TerraceStroudsburg, PA Street Address
. PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectivePassionate and results-driven Food Beverage Manager with over 23 years of experience in the Food, Beverage and hospitality industry. Proven track record in leading high-performing teams, optimizing operations, and delivering an exceptional guest experience. To utilize my hands-on experience and leadership skills to grow with a company, to encourage, motivate and help build up a team. To uphold the brand standards and the morals of the company, which includes the focus on the employee's experience, with coaching training, and the development of the staff to build a strong team.Food and Beverage Manager of Amenities. PMV by Exploria Resorts (The Warehouse Tavern and Grill) August 2022 to Current Ensuring high-quality service, effective cost management, and guest satisfaction.Training coaching of all staff to ensure restaurant procedures are being followed. Maintaining safety and food quality standards. Oversight of all guest services. Creating and executing daily plans and goals for restaurant sales, traffic, profit, to ensure sales and labor targets are being met. Forecast sales and labor for weekly scheduling needs. Coordinate a daily plan and goal to properly execute the overall functions of the Restaurant. On-boarding of all employees by leading, training and coaching, while motivating new and current staff to improve and boost employee Morale. Maintaining a high standard of quality control, hygiene, health and safety regulations. Inventory, Ordering food and supplies twice a week and oversight of all orders to ensure correct levels of product. Cash Management and proper cash procedures including deposits being verified each shift. Daily charting for following standards and proceduresWendys Restaurant.- From-August, g2017 To August, 2022. Creating and executing daily goals for restaurant sales, traffic, profit, to ensure sales and labor targets are being met. Forecast sales and labor for weekly scheduling needs. Coordinate team huddles and meetings to execute the overall functions of the Restaurant. On-boarding of all employees by leading, training and coaching, while motivating new and current staff to improve and boost employee Morale. Maintaining a high standard of quality control, hygiene, health and safety regulations. Inventory, Ordering food and supplies twice a week and oversight of all orders to ensure correct levels of product. Accounts receivable and inputting invoices for the creation of a weekly and daily inventory.Cracker Barrel Old Country Store Mt. Arlington, NJ Senior Associate Manager From-Nov.,2011 To May, 2015. Supervising 150 Team Members. Create and execute plans for restaurant sales, traffic, profit, and staff development. Prepare reports at the end of the shift/week. Forecasting sales for a weekly schedule using proper labor goals and requirements. Coordinate a daily plan and goal to properly execute the overall funbction of the Restaurant. On-boarding and training of all employees by motivating, leading, training and coaching new and current team members to improve employee morale. Respond to guest queries and complaints. Meet and greet guests to make a friendly environment. Maintain high standards of quality control. Inventory, and inventory control. Ordering food and supplies twice a week and oversight of all orders to ensure correct levels of product. Managing and oversight of cash drawers, cash deposits.Friendlys Restaurant General Manager August, 2001 September, 2011 Somerville, NJ Responsible for ordering and managing food and supply inventory. Hiring, training, coaching for all positions. Micros Point of Sale system (POS). Monitoring and inputting payroll to ensure the labor goal is being met. Hourly Employee schedule as well Management schedule, and the training of staff and Management. Work closely with BOH & FOH staff and Managers to ensure quality of food is in accordance w/Hazard Analysis Critical Control Points (HACCP) standards. Cash Management and proper cash procedures including deposits being verified each shift. Daily charting for following standards and procedures.CertificatesServ-Safe Manager Food Handler Valid- 6/20/2023 to 6/20/2028EducationWestfield High School Westfield, NJ. High School Diploma (From-Sept.1996-June.2000)Brookdale Community College- Lincroft, NJ. Major Associate's Degree-Culinary Arts, Business Management |
