| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Palm Island Ct.Raleigh, NC Street Address
Email:EMAIL AVAILABLESKILLSExcellent at customer service, purchasing and vendor relations. Function well in a fast pace / multi-task environment. Ability to learn new skills quickly. Extensive knowledge in Microsoft Office. I have a can do, do the right thing, go the extra mile attitude. Personable customer service skills, communication through various electronic media, strong in data entry, very detail oriented, familiar with various office equipment, very organized, very reliable and dedicated. WORK EXPERIENCEPROFORMA BRANDCENTRIC SOLUTIONS, RALEIGH, NCPURCHASING AND CUSTOMER ACCOUNT SPECIALIST10/2023 - CURRENTUsing a web based system, Provision, specifically designed for Proforma users, I create, send and track purchase orders to vendors based on inventory levels. I track inventory manually using Excel spreadsheets. I process customer orders from receipt to completion. I enter notes on all customer orders and purchase orders using a web based system, Trello. I communicate with vendors and customers via email and via phone. I communicate within my team using a web based system, Slack. In Provision, I update product information and vendor information. I create quotes for customers. I handle customer service issues. INDUSTRIAL AUTOMATED SOLUTIONS, GARNER, NCADMINISTRATIVE ASSISTANT/FACILITY COORDINATOR/SOP WRITER 2/2023 9/5/2023Front Office Coordination: greet visitors, answer phones, set up phone system (virtual attendant), make changes to phone system, order office supplies and snacks, set up meetings, order lunch for meetings, instruct new employees on office procedures such as security system codes, enter expenses for front office and for manager into web-based system, Ajera, enter daily hours worked into web-based system, Ajera, ensure front office, meetings rooms, kitchen and bathrooms stay clean at all times.Facility Management: coordinate onsite inspections such as yearly fire extinguisher inspection, yearly backflow assembly inspection and testing, HVAC system PM service, window cleaning, tree removal, lawn care, weekly cleaning crew, security system issues.Receiving / Document Maintenance: Receive delivered items into the web-based system, Ajera, and inform all applicable parties that items delivered. Scan and save packing slips to a shared folder. Maintain and update information on shared Master PO Spreadsheet form.SOP Writing: Responsible for transforming current SOPs into new format. Responsible for writing new SOPs for company procedures. Wrote SOPs for Purchase Order Process and Phone System. HORIZON FOREST PRODUCTS, INC, RALEIGH, NCPURCHASING BUYER6/2021 - 11/30/2022While working for a national distribution company, under the direction of the Purchasing Manager, I was responsible for purchasing products from suppliers for 20 branches across the US, following up on purchase orders to ensure on time delivery, processing special orders shipping direct to customers, setting up LTL shipments for special orders, canceling orders, requesting credits due to missing or damaged product, requesting invoices or return authorizations when applicable, following up on open orders to ensure our records were up to date and closing out POs when needed. Worked with AP to reconcile invoices by correcting pricing and adding or changing freight charges on the stock receipt, investigating quantity differences, ordered versus received and adding applicable discounts to PO. Worked with the distribution branch managers to ensure they had the correct min/max settings on products based on sales, worked with the distribution branch operations manager to ensure they were following the recent processes set in place for reporting missing/damaged product and quantity discrepancies, processing supplier returns properly and receiving items in a timely manner, so invoices could be processed in a timely manner. K-FLEX USA, YOUNGSVILLE, NCFACILITIES COORDINATOR11/1/2020 - 6/3/2021Under the direction of the Maintenance Manager, I was responsible for coordinating vendor maintenance such as roof repair, dock door repair, HVAC, chillers, boilers, plumbing, janitorial, pest control, landscaping, interior and exterior lighting, regulatory inspections of alarm system, fire pumps, sprinklers, fire hydrants and emergency generators for a large manufacturing facility. I researched, requested quotes and negotiated new vendor contracts. I followed approved maintenance until completion by submitting the purchase requisition, scheduling the maintenance appointment, met the vendor when they arrived onsite, supervised the maintenance, filed all reports in appropriate digital folders, received the PO in the system and forwarded all invoices to accounts payable. I assigned all maintenance work orders to the maintenance technicians, entered data and completed work orders in the system and filed the completed work orders into appropriate file folders. I was responsible for inventory management of the maintenance stockroom. I performed bi-annual cycle counts of all maintenance parts. I received all maintenance items in the system and put them into their stock location. STOCK AMERICA LLC, GARNER, NCASSOCIATE BUYER / ADMIN2/14/2020 - 11/1/2020Purchased various parts needed for Engineering via ERP system. Ensured on time delivery of all parts. Requested quotes from various suppliers. Maintained inventory for parts needed for engineering. Reconciled POs with invoices. Submitted invoices with correct GL codes to the finance department. Contacted customers regarding outstanding invoices. First contact when greeting visitors and answering incoming calls. VINVENTIONS USA LLC, ZEBULON, NCPURCHASING BUYER10/1/2018 - 2/14/2020Maintained the flow of production by monitoring min-max reports for all supplies, including but not limited to maintenance, raw materials & packaging, and by communicating directly with all departments by telephone, email and attending daily GEMBA walks through the production area. Adjusted min-max quantities as needed. Created and submitted POs via ERP system and monitored on time delivery. Negotiated contracts with suppliers while maintaining cost effectiveness. Requested quotes from suppliers. Reconciled supplier issues. Submitted monthly reports of how many used vs. purchased. Maintained quarterly supplier scorecards. Attended Stage Gate and Change Control meetings. Reconciled invoices in preparation for payment process. VINVENTIONS USA LLC, ZEBULON NCSENSORY LAB TECH II10/1/2013 - 10/1/2018I communicated with external customers, Raw Material Suppliers, and internal customers, Vinventions team members. I presented an overview of the Sensory Lab functions to visitors. Performed various testing on Vinventions products per Sensory Testing SOPs. Used Microsoft Outlook and Excel, daily. Performed statistical analysis on test data using Excel. Update existing SOPs and create new SOPs when needed. I created Microsoft Excel Macros for more efficient data analysis. Created ways for Sensory to use less paper and perform testing electronically. Worked with IT to create a new web-based application to use when evaluating raw material samples. I attend meetings such as Stage Gate and Change Control.VINVENTIONS USA LLC, ZEBULON NCINSIDE SALES REPRESENTATIVE10/1/2011 - 10/1/2013Entered customers orders and followed the order through the production and delivery process, to ensure the customer received the product within the time they requested. I handled customer complaints and product replacements. I processed invoices & credits. I processed commercial documents for international shipments. I worked with Adobe Illustrator on customers artwork. VINVENTIONS USA LLC, ZEBULON NCPURCHASING AGENT10/1/2010 - 10/1/2011Processed and edited purchase requests. I reconciled invoices with purchase orders in preparation for payment processing. I reviewed and validated information on packing slip with purchase order. I inspected the product for any damages or defects and if any were found, notified the supplier. I contacted vendors and suppliers for quotes. After returning to my Receptionist duties, I continued to assist the purchasing department with purchasing office supplies, toiletry products, breakroom supplies, reviewing and validating packing slips with purchase orders, and reconciling invoices.VINVENTIONS USA LLC, ZEBULON NCADMINISTRATIVE ASSISTANT2/1/2006 - 10/1/2010Answered telephone. Greeted visitors. Maintained the lobby area. Maintained office supplies for employees. Assisted with setting up for meetings and company events. Reserved meeting rooms for employees via Microsoft Outlook. Assisted other departments such as Purchasing and Inside Sales. EDUCATIONHAZWOP5SISO 9001:2015 Internal Auditor TrainingSix Sigma Yellow Belt TrainingMicrosoft PowerPoint 2013 Level 1Microsoft Excel 2013 The Basics and Beyond the Basics MLS/Tempo class to obtain a real estate number to access MLS as an assistant. Claims adjuster-oriented classes to maintain adjusters license. Various training to maintain and input data for five separate insurance computer systems. Graduated in 1986 from Wake Forest-Rolesville High School, Wake Forest, NC REFERENCESTim JacobsSupply Chain Coordinator at Boon Edam USAPHONE NUMBER AVAILABLEEMAIL AVAILABLELaura J. LorenzoEngineer at GSKPHONE NUMBER AVAILABLEEMAIL AVAILABLEAnne ArmenCorporate Purchasing Manager at RTP Electrical Services, LLC 919-397-1988EMAIL AVAILABLE |
