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Contact Center Representative Resume Mar...
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Title Contact Center Representative
Target Location US-GA-Marietta
Email Available with paid plan
Phone Available with paid plan
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Street Address  Macedonia Rd
Powder Springs, GAPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEI have ten years of experience as an HR administrative assistant and ten plus years in customer service. I possess a great attitude; I am professional and reliable, and I am very organized with great communication skills. I take pride in meeting goals and being able to multitask while working in a fast-paced environment. I am a fast learner that works well independently and with others. I am proficient in computer skills and completing office duties such as answering the phone, data entry, filing, copying, and organizing while maintaining strong attention to detail.
EXPERIENCEHR Administrative Assistant, Care by Your side at Home Care; Atlanta, GA   2012-PresentWhile creating and maintaining a positive and responsive work environment I developed and organize employee files, created and maintained employee schedules, conducted interviews, and assist with employee training. I am responsible for answering and directing phone calls, filing, copying, printing, and organizing incoming and outgoing mail. Other duties include creating employee shift schedules, billing, and processing payroll for employees as well as addressing any questions and concerns
Certified Personal Care Assistant Atlanta, Georgia  2013-PresentMy responsibilities as a personal care assistant were to assist patients who were elderly with physical and mental disabilities. My duties included bathing, toileting, dressing, avoiding skin breakdown, and oral care. Other responsibilities were medication management, meal preparation, transportation and checking vitals and providing companionship.
Multi-channel Sales Associate, Best Buy; Atlanta, GA   2011-2013My job description included answering the store phone and directing calls to the appropriate departments, assisting with online orders for customers, while also assisting customers directly on the sales floor. My other job duties were working on the front lines as a cashier while answering general questions about products and product availability, as well as helping customers with returns and exchanges.
EDUCATIONMcEachern High School; Powder Springs, GA   Graduated 2007University of Arizona Global Campus- Bachelor s Degree in Applied Behavioral Sciences- Graduated 2022SKILLSExpert in Microsoft Office, Excel, Word, Intuit, and QuickBooks. Computer and tech-savvy. Excellent written and verbal communication skills, little training needed, excellent customer service skills, and very good at multitasking. Expert in administrative & office skills.
Professional References:
Casandra Crawl- PHONE NUMBER AVAILABLE Care by Your SideAngela McNair- PHONE NUMBER AVAILABLE Care by Your Side

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