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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional Warehouse Manager offering 6 years of expertise in supervising and training 60 employees both part time supervisors and hourly employees working in large and very busy warehouses/distribution centers. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished manager with extensive stock reception, processing and disposition skills. Developed robust channels to source quality products and raw materials during high-demand periods. Detail-oriented record keeper and gifted team leader. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Decision Making Effective Communication Problem Solving Shipping and Receiving Warehouse Operations Positive Attitude Customer Service Forklift Operation Workforce Planning Incident Investigation Load Planning Organizational Skills Cross-functional Collaboration Safety Compliance Employee Engagement Team Leadership Continuous Improvement Logistics Coordination Conflict Resolution Performance Evaluation Time Management Quality Control Shipment Processing Performance Monitoring Time and Wage Tracking Formal Grievance Handling Performance Assessment Decision-Making Safety Procedures Schedule Coordination Sound Judgment Task Delegation Employee Performance Evaluation Computer Skills Loading and Unloading Staff SupervisionApr 2022 - Oct 2023Preload SupervisorUPS - Philadelphia InternationalAirportEnhanced team performance by conducting regulartraining sessions, setting clear expectations, and providing constructive feedback.PROFESSIONAL SUMMARYSKILLSWORK HISTORYCoordinated daily activities with cross-functional teams, ensuring seamless operations and timely deliveries.Managed scheduling of employees, ensuring adequate staffing levels were maintained during peak periods or absences.Optimized loading methods to maximize trailer space utilization while maintaining package integrity during transit.Mentored new hires on company policies andprocedures, ensuring successful integration into the team and adherence to best practices from day one.Actively participated in weekly team meetings,contributing ideas and insights to continually improve departmental performance and communication acrossthe organization.Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.Maintained accurate records of team attendance and documented disciplinary actions.Resolved conflicts between team members andaddressed complaints or grievances.Supervised team of helpers, laborers and materialmovers to efficiently complete tasks.Determined staffing needs, developing schedules and approving daily time cards and vacation schedule.Resolving both hourly workers and part time supervisors pay issues.Improved operational efficiency by implementingeffective workflow processes and resource allocation strategies.Collaborated with senior management on strategicinitiatives to improve overall operations at the facility level.Enforced team adherence to safety regulations andprotocols.Evaluated team performance and provided feedbackon areas requiring improvement.Sep 2017 - Apr 2022Supervisor/Sorting & UnloadUPS - West Chester, PA DistributionCenterIncreased team productivity by implementing efficient workflows and setting clear expectations for staff members.Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.Resolved conflicts among team members promptly,maintaining a harmonious working environmentconducive to productivity.Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Maintained compliance with company policies,objectives, and communication goals.Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.Educated staff on organizational mission and goals to help employees achieve success.Observed packing operations to verify conformance to specifications.Evaluated staff performance and provided coaching to address inefficiencies.Oct 2016 - Sep 2017Package HandlerUPS - West Chester, PA DistributionCenterImproved package handling efficiency by implementing proper sorting and organizing techniques.Reduced damage rates for packages through carefulhandling and adherence to safety protocols.Streamlined workflow by coordinating with teammembers on efficient loading and unloadingprocedures.Enhanced customer satisfaction by ensuring timelydelivery of packages through efficient processingmethods.Maintained a safe work environment by adhering tocompany policies and guidelines for proper lifting techniques.Contributed to increased productivity by workingeffectively in high-pressure situations.Maximized space utilization within trucks througheffective stacking and arranging of packages,minimizing shipment delays.Boosted team performance with consistent punctuality, maintaining a strong attendance record throughoutemployment tenure.Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.Exceeded performance expectations during peakseasons, managing high volumes of shipments without compromising on quality or timeliness.Followed safety regulations to maintain safe workenvironment.Continually honed skills in operating various equipment such as hand trucks, pallet jacks, and forklifts to optimize workflow and enhance efficiency.Proved successful working within tight deadlines and a fast-paced environment.Assembled, sealed, and loaded packages into correct trucks.Loaded and unloaded materials onto and off of trucks for fast shipment.Maintained clean, orderly work environment free of hazards.Operated equipment while observing standard safety procedures.Drove forklifts, pallet jacks and other equipment to move materials.Aug 2015 - Aug 2016Service Rep./ DispatcherASD - Media, PAImproved response times by efficiently prioritizing and dispatching emergency calls.Enhanced communication with first responders bymaintaining updated contact information and utilizing clear, concise language during dispatches.Reduced errors in dispatch logs by implementing athorough double-check system for all entries.Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.Promoted teamwork among colleagues by proactivelyassisting others when needed.Answered phone calls and responded to customeremails.Received several "Saved Business Opportunity Awards" for customer service.Aug 2010 - Jul 2015Food Prep/Storeroom AttendantCompass Group - Kennett Square,PAImproved inventory accuracy by conducting regularaudits and updating records accordingly.Streamlined storeroom operations for increasedefficiency through reorganizing storage layout.Reduced stock discrepancies with careful monitoring and timely reporting of any variances found during audits.Enhanced workplace safety by maintaining clean,organized, and clutter-free workspaces in the storeroom area.Achieved consistent availability of critical supplies by closely monitoring stock levels and promptly reordering when necessary.Developed strong working relationships withsuppliers/vendors for better communication regarding deliveries or issue resolution.Received incoming merchandise and stored in correct stock locations. Maintained orderly stockroom for ease of retrieval. Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.Compared shipping orders and invoices againstcontents received to verify accuracy.Requisitioned new supplies and maintained storageareas for smooth department operations.Corresponded with carrier representatives to makearrangements and provide instructions for shipment and delivery of orders.Sorted and delivered materials to different work areas and staff. Performed weekly inventory counts to verify stock levels. Mar 2024 - CurrentInsurance Sales AgentGlobe Life -AID - 100 Granite Drive#1 Media, PA 19063Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.Developed strong relationships with clients through consistent communication and exceptional customerservice.Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.Fostered a positive work environment by activelyparticipating in team meetings and sharing bestpractices with colleagues.Followed up promptly with interested clients to close sales.Provided comprehensive product knowledge andguidance to help clients on product selection.May 2008Associate of Arts: BusinessDelaware County Community College Media, PALife & Health Insurance LicensedEDUCATIONCERTIFICATIONS |
