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Candidate's Name
Street Address  Shore Parkway Apt 4-ABrooklyn, New York Street Address
1PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdministrative Assistant with over 15 years of experience managing business office functions and providing executive level support to medical staff and patients. Seeking to apply my detail-oriented talents and adaptable personality to fulfill the companys needs. Bilingual in English/Spanish.The Rogosin Institute New York, N.Y 10021Administrative Assistant, November 2008- March 2020.Assist Doctors in drafting and editing memos and reports.Perform routine clerical tasks such as mailing, copying, faxing, filing, and scanning.Screen over 50 phone calls daily, taking messages and routine calls when necessary.Assisted with Prior Authorization for procedures and medications.Greeted all patients and visitors, ensuring that they received an outstanding first impression of the company.Update and maintain patients health records.Schedule and coordinate appointments.Harlem Hospital New York, N.Y 10037Secretary June2006- October 2008Answering calls, taking messages and handing correspondence.Maintaining and arranging appointments.Typing, preparing and collating reports, filing.Managing databases and prioritizing workloads.Scheduling appointmentsScheduling transportation for patients.Screen over 10 lines and distribute toHealth First New York, N.Y 10038Customers Service June 2004- October 2006Responds to customers needs in a timely and professional manner.Answering telephone properly, courteously, and tactfully and redirecting calls and returning messages to the appropriate party.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.SKILLMicrosoft word, Excel for windows (Light typing)Education: Redirection High School, High School DiplomaReference: Available upon request