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AboutExtremely motivated to constantly apply anddevelop skills/hile growing professionally. Prior job experienceshave provided me with a proficiency incommunication and customer service s well as aassion for exceeding company goals, resulting in1n oriented professional, specializing in customerservice and critical thinking. By developing fluidcommunication skills and the ability to becoachable am able to relate to diverse clients aswell as learn new tasks quickly. take pride inpresenting the organization with a friendly andprofessional demeanor at all times.Key Skills.Bilingual Interpersonal skillsLeadership* Team ManagementProficient with Word, Excel,PowerPoint Problem Solving Transferable Skills Graphic DesignContact9 73 Morningside ave, Yonkers10703) PHONE NUMBER AVAILABLE@ EMAIL AVAILABLEAdditionalEKG CertifiedPhlebotomy CertifiedEducationJAN 2013 -2017BACHELOR OF SCIENCE; PHILOSOPHY &HISTORY-SUNY ALBANYJAN 2011-2013ASSOCIATES DEGREE IN CRIMINAL JUSTICEWork ExperienceCase Manager CUCS* Conduct thorough assessments to identify the specific needs,strengths, and goals of clients. Developed individualized care plans, outlining appropriateinterventions, services, and resources needed to address theidentified needs and goals of clients.. Collaborate and coordinate services that align with clientscare plans, ensuring continuity of care and promoting efficientservice delivery.Shift Supervisor DHSNOV 22- MAR 23* Directing the Community Associates in day-to-day activities .* Managed scheduling for employees such as clocking inand clocking out* Assisted residents/clients with receiving resources like foodstamps and medicaidCase Supervisor Catholic CharitiesMAY 22- NOV 22+ Evaluate patients (existing, new and prospective) based ontheir needs, limitations and desires+ Address patient concerns and goals while maintainingconstant communication with the patient as well as a casemanager* Build rapport with patients and their families* Coordinate care with PT and OT departments+ Develop care plans for patientsPatient Care Assistant AHSNOV 17- MAR 22* Carefully attended to patient's immediate needs andconcerns by acknowledging and providing required attention.* Monitored, tracked and conveyed important patientinformation to healthcare staff to help optimize treatmentplanning and care delivery.e Consistently. attended to everv medical need of the patient.