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Customer ServiceOrlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceMedical Referral SpecialistTTEC Teletech - Orlando, FLApril 2019 to PresentAssist patients with finding Doctors and providing Physician Referrals for Cedar Sinai Hospital CNA - Certified Nursing AssistantSenior Helpers - Orlando, FLFebruary 2017 to November 2020Enjoy helping people and listening to them share the lives Assisting them with their everyday task to keep the occupied coping them to any appointments they may have feeding them if necessary bathing themCustomer ServiceCVS Health - Orlando, FLJanuary 2018 to March 2019Assist Performed data entry for shipments, orders, and customer information Managed client records Provided policy and service information Assisted customers with a warm and professional attitude Answered general questions Resolved customer information and complaints Responded to claim inquiries Responsible for tracking and maintaining inventory Handled online orders and credit card transactions EducationHigh school or equivalent in High School DiplomaMid-Florida Technical Institute - Orlando, FLMay 2016 to September 2017Associate in Medical AssistantAmerican College for Medical - Orlando, FLSeptember 2016 to June 2017Skills Clerical Billing Scheduling Word Medical Records Outlook EMR Microsoft Excel Receptionist Excel Data Entry Typing Epic training coding Management Clerical Experience Front Desk Customer Service Customer service Front desk Delivery driver experience Medical records Driving Patient Care (10+ years) Direct supportCertifications and LicensesMedical AssistantJune 2017 to PresentPharmacy TechnicianAugust 2019 to July 2022Certified Home Health AideDPHONE NUMBER AVAILABLESeptember 2019 to June 2027Additional InformationPharmacy Tech |