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Click here or scroll down to respond to this candidateCandidate's Name
The Bronx, NY Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLE Bold ProfilePROFESSIONALSUMMARYDedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than two years.SKILLS Front Desk Operations Telephone EtiquetteAppointment Scheduling Medical TerminologyOffice Administration Patient RegistrationMicrosoft OfficeWORK HISTORY MEDICAL RECEPTIONIST 03/2022 to 02/2024 Aspen Dental Jonesboro, GACoordinated patient scheduling, check-in, check-out and payments for billing.Checked patient insurance, demographic, and health history to keep information current.Helped patients complete necessary medical forms and documentation. Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.CUSTOMER SERVICE REPRESENTATIVE 08/2021 to 03/2022 Royal Pins Jonesboro, GAHandled customer inquiries and suggestions courteously and professionally.Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.EDUCATION High School Diploma 06/2020Bronx Latin High School, The Bronx, NYHonor Roll 2020 |
