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Click here or scroll down to respond to this candidate Candidate's Name
2 Southeast CT, Morgantown, West Virginia, Street Address , || PHONE NUMBER AVAILABLE,
EMAIL AVAILABLE
Objective:
Customer-focused, detail-oriented and results-driven professional with 15 months of
experience in customer service seeking a role as a Customer Representative, where I can
utilize my strong communication skills and passion for assisting customers to ensure high
levels of satisfaction. Proven success in developing and implementing successful strategies
to improve team engagement and performance.
Skills:
- Excellent communication skills, both verbal and written
- Proven ability to handle challenging customer situations with empathy and
professionalism
- Strong problem-solving skills and the ability to think quickly on my feet
- Ability to multitask and prioritize effectively in a fast-paced environment
Experience:
English Coordinator, || BKM Okullari Turkey, || Sept 2019-July 2022
- Provided direction, training, orientation, and guidance to assigned staff
- Prepared weekly and daily schedules; provides input and documentation for
performance evaluations
- Facilitated communication between my department, staff, and students
- Developed, implemented and monitored the secondary ELA programs within the
schools, and provides leadership for district-wide literacy initiatives.
Customer Support Representative, || CAMTEL, Cameroon, || Oct 2022-Dec 2023
- Assisted customers with product inquiries, order placement, and returns processing
- Resolved billing and payment issues in a timely and efficient manner
- Identified opportunities to upsell or cross-sell products and services to enhance
customer satisfaction and increase sales
Education:
European University of Lefke, BA International Relations
Certifications:
- AWS cloud practitioner
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