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Candidate's Name , NRCCS, NRCAHAStreet Address  PHONE NUMBER AVAILABLE apriltw403@gmail..comProfessional SummaryAdministrative professional with over five years experience in payroll operations. Seeking to contribute experience and apply knowledge gained from recent certifications in medical office and accounts.Relevant CertificationsDigital Patient Records Certification (DPRC)International Computer Drivers License (ICDL)- Microsoft Office, Excel & OutlookNationally Registered  Certified Administrative Health Assistant (NR-CAHA)Nationally Registered  Certified Coding Specialist (NR-CCS)Professional ExperienceClaim Reconsideration Representative, Contemporary Staffing Temporary & Permanent Services, Health Partners Plans Philadelphia, PA 07/2022  PresentAnswer forced calls from HPP Providers regarding claim statusPlace claims for re-review as neededExplain product needs & claim denialsAdhere to scheduled breaks & lunch according to ATSFront Desk Receptionist, H&R Temporary & Permanent Services, Philadelphia, PA 10/2021- PresentArrive on time as scheduledImmediately start working answering telephone in a timely mannerProvide customers with necessary information and appointments as neededProactive for upcoming appointments ex. RemindersChecked InsurancePerforms all other duties requested by DoctorsQuality Assurance Analyst, Contemporary Services Corporation, Ewing, NJ, 10/2020  02/20Checked all outgoing mail to mortgage clients and borrowers for accuracyPut together the files to prepare for uploadingUploaded files to be forwarded to offsite vender to mailCommented and closed tasks for previous day's closed cases of complaints and research requestAdministrative Assistant, Randstad US., (Ryder System, Inc.) Philadelphia, PA, 03/2017-05/2017Data Entry, receiving trip sheets and verifying data in the system and entering data for billing/ payrollDispatch, creating trips in the system and dispatching them to driversCreating trip sheet from the system and sending them to customers and location managersAuditing files and driver logs for violationsDental Receptionist, Alpha Dental Care, Philadelphia, PA 1/2017-3/2017Responsible for answering calls within 2 ringsVerified patient insuranceReceiving phone messages and returning calls within a timely mannerScheduling appointments via DentrixCalling patients to remind of 6month cleaning and scheduling thosePayroll Coordinator, Always Best Care, Philadelphia,PA, 9/2016-1/2017Responsible for obtaining, reviewing, correcting and processing timesheets for current and retro payroll for 1163 employees via Primepoint payroll systemPromtly calling employees for timesheets not receivedEnsured all wage garnishments and direct deposits were included in payrollResolved all internal & external payroll inquiries as well as problems in a professional and courteous mannerProcessed manual checksDepartment Secretary, The Bettinger Co., (Temple Kornberg School of Dentistry) Philadelphia, PA, 10/2014- 06/2016 & 03/2012-08/2012Supply incoming & outgoing phone service for appointment settingMaintain Student files via ExcelExecute all Doctors requests in a timely mannerMaintain and distribute patient recordsIntern, Jefferson Medical Care, Philadelphia, PA, 12/2011  01/2012Provided administrative support to medical office including faxing prescriptions, ordering prescriptions, contacting patients, and handling doctor requests.Scanned confidential medical records to create electronic health records.Entered data into Excel spreadsheets for ease of information access.Payroll Assistant, REMX, Philadelphia, PA, 11/2008  06/2009Checked 1500 timesheets for accuracy and prepared for processing for bi-weekly payrollProvided assistance via telephone and in person for customer inquiries, issues and requestsResponsible for new hire paperwork accuracy, system input, W-4 and management of employee records via ADP PCPayroll Tax Analyst Assistant, Relevante, Media, PA, 10/2006  12/2007Responsible for obtaining local and state weekly, semi-monthly, quarterly end of the year and UC taxes for all employees nationwide via Winteam systems and forwarding payments to corresponding localitiesResponsible for updating payroll, wage garnishments, payroll discrepancies etc.Maintained all local and state rate information in Winteam systems as acquiredPayroll Specialist, KenCCID, Philadelphia, PA, 11/2004  06/2006Solely responsible for obtaining, reviewing, correcting processing, posting and transmitting timesheets and e-time extractions for the bi-weekly payrollEnsured all status changes company enrollments pension, insurance and wage garnishments are included in payrollAcademic Coordinator, Drexel University, Philadelphia, PA, 09/2001  03/2004Responsible for promptly processing all incoming calls, mailings and faxes related to currents student and alumni requestsProcessed Change of Grades, class registrations and all written and oral correspondenceInterviewed, over-saw and delegated work for the 2 subordinate work study studentsEducationTemple University: Health Information Professions Program, Philadelphia, PAMedical Office and Accounts Training; Electronic Health Records, 11/2011Drexel University, Philadelphia, PAMedical Coding and Billing Course, 2003