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Click here or scroll down to respond to this candidateCandidate's Name
Administrative AssistantIm result-driven, ambitious professional with15 years of administrative experience. Imcommitted to administering and coordinating allactivities of the community care entity towardthe fulfillment of its mission, strategy and goals. ExperienceEducation2021-2022Customer Care RepresentativeNew York City Housing Authority Provide customer service assistance to the public regarding their NYC Housing Authority application status. Perform data entry, recordkeeping functions and personal computer operations in support of department. Retrieve and route all high-volume incoming customer service calls. Schedule and maintain timeliness of appointments and respond to unscheduled priority requests. Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies.2017-2020Automatic Finger Imaging Service OperatorNew York City Human Resource Administration Fingerprints city and department employees, offenders and members of the public using manual rolled ink procedures. Perform automated fingerprinting operations following prescribed procedures using LIVESCAN equipment. Take palm and thumb prints using manual or automated procedures as required. Perform offender registration duties and take DNA samples using prescribed procedures in accordance with statutory requirements. Perform a wide variety of routine clerical duties including filing, billing, checking, and recording information on records.2016-2017Utilization Support CoordinatorMetropolitan Jewish Health Services (MJHS) Brooklyn NY Create and adjust request for authorization approval through MCO/Payor. Validate that request for authorizations are complete or request additional data from requesting providers. Follows up with providers when there are changes in the plan of care and in coordinating member care coverage concerns. Addresses the concerns of contracted care providers and coordinates and transfers information among internal departments. Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies including HIPAA requirements. 2002-2015Performance Quality AuditorHealth Plus-Amerigroup an Anthem Companies Process CHP & FHP (Child & Family Health Plus) applications in bulk each day and tallied daily from outside mail-in and mailroom. Maintain and Process daily productivity requirements of 25 applications daily in FEEA (Facilitated Enrollee Electronic Application) interface and followed each step to complete application until completion. Generated monthly reports of audit findings, supported clients with issues identified and developed reports to assist management with information requested.2000 - 2004Computer Operation CertificateSCS Business Career School1987DiplomaBoys and Girls High SchoolSkills Proficient in Microsoft Office E Paces Member Pro FEEA and Internet Navigation Creativity Organization Problem solvingContact125 Macdonough St.Brooklyn, NY 11216T: PHONE NUMBER AVAILABLEE: EMAIL AVAILABLE |
