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Click here or scroll down to respond to this candidateCandidate's Name
Career SummaryCandidate's Name is an IT professional with over 28 years of experience in hardware and software troubleshooting, project management, and extensive expertise as a Systems and Network Administrator/Engineer. He is adept at business consulting, management, and sales with a solid understanding of the IT industry. He has demonstrated the ability to tackle new challenges and effectively multitask. He is also known for keen attention to detail, innovative thinking, and a collaborative approach as a team player. He has a proven track record of providing exceptional customer service and maintaining strong client relations. Donald excels in troubleshooting, installation, migrations and configuration, delivering results even under pressure and within tight deadlines.Highlights:Administrated Office 365, Azure, One Drive and SharePoint migrated accounts from Lotus NotesMigrated from Lotus Notes to Office 365Worked with phone group to migrate each user from Cisco Jabber to Teams to use for phone callsServed as Domain Admin and Teams Administrator supporting all AD Office 365, Teams, and SharePointServed as lead point person on migration project from former EMC Clarion SAN to new IBM XIV SANBuilt Windows servers 2016 to 2022 in VMware and create snapshotsSCCM, WSUS Windows ClustersTechnical SkillsSoftwareWindows Server 2003 to 2022, Windows Desktop 3.0 to 11 Office 365, Active Directory, AWS, AutoCAD, Microsoft Exchange 5.5, Commvault, Checkpoint, VMware, Microsoft IIS, Vormetric\CipherTrust, SharePoint, WatchGuard, Cisco I.O.S, Citrix, Microsoft Teams, Azure, Net Screen, Microsoft Office Pro, Symantec, McAfee EPO, Novell Netware 3.0-6.0, WordPerfect, Novell GroupWise, All Desktop ApplicationsNetworking Topologies / ProtocolsFast Ethernet, ATM, OSPF, PPP, Token Ring, TCP/IP, Frame Relay, ISDN, Arcnet, IPX/SPX, T1/T3/DS3, DSLHardwareServers, Switches, Routers, Firewalls, Cisco, Intel, McAfee Webshield, Symantec, NetBackup, Automate, All Computer Systems, VormetricProfessional AccomplishmentsAAA Life Insurance October 2010 to PresentSystem EngineerBuilt Vormetric/CipherTrust encryption and set guard points to encrypt dataBuilt Windows servers 2016 to 2022Installed Windows 11 and supported it. And every version of windows prior.Built excess of 100 failover Windows clusters and at least 50 always on Windows clusters worked with SQL team to setup SQL cluster and tested failover and troubleshoot cluster errors.Patched Windows servers monthly after patch Tuesday using SCCM and WSUSInstalled Commvault backup administrator to backup and add new servers to backup scheduleSet up and supported RightFax applicationAdministrated Office 365, Azure, One Drive and SharePoint migrated accounts from Lotus NotesServed as Domain Admin and Teams Administrator supporting all AD Office 365, Teams, and SharePointMigrated from Lotus Notes to Office 365Gave all O365 users E3 license later upgraded to E5 licenseWorked with phone group to migrate each user from Cisco Jabber to Teams to use for phone callsSet up access rights to TeamsSet up Azure Active directory connect to sync targeted OUs to Office365When user left company, removed E3 or E5 license and delete mailbox unless company request to keep mailbox then convert mailbox to shared then remove licenseCreated new accounts and gave rights to mailboxesWorked with Cloud Engineers to sync groups from AD to AWS and BI ReportsSupported more than an 800-user networkResolved security problems within the network from quarterly audit scansInstalled and supported Windows 2019 and 2022 operating systemsManaged Symantec and Carbon Black antivirusInstalled Help Systems Automate program to setup schedules, move and transfer filesBuilt Windows servers in VMware and create snapshotsApplied monthly windows patches to all windows servers, using SCCMSet up SFTP applications and accounts to transfer encrypted files to banks and vendorsInstalled and supported the TAI Reinsurance programSet up and supported Sage and FSI finance applicationResolved user application and Windows Server trouble ticketsServed as lead point person on migration project from former EMC Clarion SAN to new IBM XIV SANAssignment at Oxford Schools September 2010 to November 2010Systems AdministratorSupported Windows 2003 and 2008 operating systemsCreated user IDs and assigned network securitySupported Exchange email systemInstalled and supported various school applicationsMaintained backup systemWorked with teachers and students to resolve computer and network-related problemsAssignment at Henry Ford Health Systems August 2010 to September 2010Senior System EngineerInstalled 38 HP Wintel serversInstalled Windows operating systemsInstalled and configured various applicationsConnected new fiber optic cablesAssignment at DTE Energy March 2010 to August 2010Server/System EngineerInstalled and supported Windows 2008/2003 serversAssisted with install of new EMC SAN and NASSupported Citrix XP farmSupported ESX VMware environmentSet up Uptime software to monitor the servers uptime by pinging servers and monitoring Windows servicesMonitored CPU performance and disk space utilizationSet up new NetBackup server and tape library and migrated policies from NetBackup serverAditya Birla Minacs September 2004 to November 2009Senior Systems Administrator/Business Objects AdministratorHeld responsible for day-to-day support of Microsoft Windows 2003 network support serversCreated and terminated user accounts; granted rights to network shares, and modified group policies to lock down workstation settingsManaged Microsoft Exchange 2003 serverSupported VMWare virtualization solutions for developers in India officesInstalled cluster of Business Objects XI 3.1 servers to create user accounts, grant rights, install updates to servers and workstations, and perform daily backupsAdministrated Veritas NetBackup to run daily reports, create new policies, add servers, and modified policies to include and exclude files and foldersUsed Admin Studio to create MSI installationsMigrated from Zenworks to LANDesk export and created new apps to deploy applicationsUsed Big Fix to deploy applications, created reports on specific computer settings and installed applicationsSet up McAfee EPO server to automate anti-virus updates and monitored network for virus threatsSet up McAfee Webshield and Intrushield to filter email for spamInstalled and supported SQLUsed Quest NDS Migrator to migrate from Netware NDS to Windows Active Directory 2003 and Lotus Notes to Exchange 2003St. Fabian School August 2003 to October 2010Technology CoordinatorHeld solely responsible for the ordering and maintenance of equipment, infrastructure, training of teachers and staff, and incorporating technology in all areas of K-8 curriculumAs the technology coordinator, held responsible for the school, parish, and Christian Formation program IT needsEstablished and/or maintained network securityMaintained software library and necessary documentation to include, but not limited to, network wiring, hardware, and softwareInstalled and supported Backup Exec.Developed and maintained network procedures to ensure regular system backups on a timely basisFacilitated the use of existing and emerging technology by staff and students including interactive video, CD-ROM, instructional television, and telecommunicationsFollowed troubleshooting procedures for hardware and softwareMaintained hardware and arranged for timely repairoMaintained repair history and file server performance statisticsWorked long side school technology committee to create a budget: finalized and forwarded budget recommendations to school administrationInstalled and terminated Meridian phonesEnvironment: MS Windows 2003, MS Exchange 2003 AIX, LAN/WAN, DB2, COBOL, Symantec Firewall, Dell switches Concord tool to track Bandwidth use, CICS2, DNS HTMLComputer Data December 2000 to August 2004Senior System Engineer/Primary TechnicianInstalled and supported Windows 2000 and Windows 2003 Servers, and Active DirectoryConsulted with customers and evaluated what computer/server needs were the priorityDesigned efficient and secure networks including server workstations and firewallsInstalled backup solutions, anti-virus software, and disaster recovery solutionsEngaged security procedures to lockdown network and prevent intruder and virus attacksEnabled remote support capabilities to provide faster support issuesInstalled and supported all aspects of Novell and Microsoft networksDesigned and installed infrastructures involving all aspects of switches, routers, and serversPurchased necessary parts from vendors for pending jobsTS Connect, Inc. April 2000 to November 2001PartnerTS Connect, Inc. competed in the marketplace as a small but aggressive firm which targeted the small to mid-size company. This corporation was unique in that its employees had to be flexible, multi-tasked, and technologically advanced individuals to accomplish the diversity of the job in a highly competitive market.ManagementoIncreased revenue by 40% by motivating and leading sales staff through a comprehensive pre-sales support program and by spearheading all sales presentationsoManaged a six-person technical staff by coordinating and overseeing all projectsoHired, trained, and mentored all new employeesoImplemented training courses for technical support staff to continue education and to keep up to date with current technologyDesign & TechnologyoInstalled and supported Windows 2000 servers and Active DirectoryoConsulted with and made recommendations for all customers including Fortune 500 clientele on initial network installationsoInstalled and supported all aspects of Novell and Microsoft networksoInstalled and managed firewalls including setting up VPN accessoInitiated various backup/restore and disaster recovery solutionsoDesigned and installed infrastructures consisting of CAT 5 cabling, all aspects of switches, routers, and serversoImplemented WAN redundancy and security measures for infrastructuresoPerformed audits and discovery processesoDeveloped and mediated web sites of web development staffoOversaw web hosting processesAdvanced Network Solutions, Inc. June 1996 to April 2000Senior System EngineerInstalled and supported Windows NT and Windows 2000 servers and Active DirectoryUsed Quest NDS Migrator to migrate Several Clients from Netware NDS to Windows Active DirectoryProvided pre and post-technical support for Fortune 500 clientele including servers and infrastructureInstalled the first ATM backbone in Michigan at Washtenaw Community CollegeManaged day-to-day operations of the internal networkHeld responsible for pre-sales support on several key customer accountsInstalled and supported all aspects of Novell and Microsoft networksPerformed auditsInitiated various backup/restore and disaster recovery solutionsInitiated team work ethic among engineering staffInstalled and supported Extreme Networks switchesEducation/CertificationsNovell CNEHewlett-PackardApple3ComIBMMicrosoft CertifiedCompaqA+NetFrameToshiba Windows Servers |
